Utility Billing Specialist

2 months ago
Full-time
Junior
Operations
Havenpark Communities

Havenpark Communities

Havenpark Communities focuses on creating welcoming residential communities that enhance the living experience for its residents.

Real Estate
51-250
Founded 2015

Description

  • Identify and troubleshoot problematic meters and metering equipment.
  • Ensure every home has a properly functioning meter.
  • Review and approve monthly utility billing.
  • Detect leaks and partner with field teams to locate and fix them.
  • Manage utility expenses, including sewer leak adjustments and waste removal contracts.
  • Audit utility invoices, including waste removal invoices, to confirm rates are accurate.
  • Support annual utility income and expense budgeting and prepare monthly budget change requests.
  • Serve as the account administrator for Waterscope.
  • Help field staff troubleshoot utility billing issues and resident questions.
  • Inspect, audit, and research billing and account history to resolve discrepancies and disputes.

Requirements

  • Bachelor's degree is required; a background in business administration, management, or operations is a plus.
  • 1+ years of experience in multi-family utility billing.
  • Manufactured home community experience is a bonus.
  • Strong attention to detail, organization, and problem-solving ability.
  • Excellent written and verbal communication skills.
  • Comfortable using MS Office and quickly learning new software and systems.
  • Able to work in an office setting for extended periods using standard office equipment.

Benefits

  • Competitive salary.
  • Comprehensive health benefits.
  • Generous PTO.
  • Paid holidays.
  • 401(k) with a 6% company match.
  • Opportunities to learn, develop, and sharpen skills.

Interested in this position?

Apply directly on the company website

Apply Now

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