Client Accounts Receivable Specialist I (English)

1 hour, 4 minutes ago
Contract
Entry Level
Customer and Technical Support
TreviPay

TreviPay

TreviPay is a global B2B payments company that streamlines transactions, offers trade credit options, and provides fraud and risk management solutions for businesses worldwide.

Diversified Financial Services
251-1K
Founded 1978

Description

  • Resolve outstanding receivable issues with business customers.
  • Execute collections treatment schedules, including calls, emails, account suspension, and recovery placement.
  • Make daily business-to-business collection calls.
  • Research accounts, analyze receivables, and maintain accurate aging reports.
  • Prepare reports, send aging details, and execute necessary account adjustments.
  • Track and resolve outstanding payment issues while providing customer support.
  • Escalate unresolved issues to appropriate tier-two, tier-three, or leadership teams.
  • Record customer interactions, comments, and complaints in the CRM system.
  • Meet department metrics, service-level agreements, and service-level standards.
  • Collaborate on training, documentation, process improvements, and new program implementations.

Requirements

  • At least 1 year of invoice and payment reconciliation experience, preferably in B2B accounts receivable.
  • Fluent written and verbal English required; German and/or Dutch is preferred.
  • High school graduation preferred.
  • Excellent customer service, communication, and interpersonal skills.
  • Experience with Microsoft Excel.
  • Self-motivated and able to work independently and collaboratively.
  • Strong negotiation skills in difficult circumstances.
  • Ability to prioritize multiple tasks with exceptional attention to detail.
  • Willingness to learn new processes, adapt to change, and maintain professionalism.

Benefits

  • Initial fixed-term contract opportunity.
  • Supportive, collaborative, and entrepreneurial work environment.
  • Opportunity to work with a global B2B payments and invoicing network operating in 35 countries.

Interested in this position?

Apply directly on the company website

Apply Now

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