Utilities Manager

1 month, 3 weeks ago
Full-time
Mid Level
Operations
Havenpark Communities

Havenpark Communities

Havenpark Communities focuses on creating welcoming residential communities that enhance the living experience for its residents.

Real Estate
51-250
Founded 2015

Description

  • Lead analysts by assigning community ownership, setting priorities, reviewing work, and addressing performance issues.
  • Run monthly recapture reviews against 90% water, sewer, and stormwater and 100% trash targets.
  • Analyze utility expenses and resident billing, investigate variances, and document root causes.
  • Manage billback opportunities from rate analysis through initial billing.
  • Oversee rate table changes, billback launches, exception reviews, and invoice audits in the billing platform.
  • Manage submetering projects from contracts and permitting through installation and billing activation.
  • Negotiate utility-related vendor agreements and track legal review, rate escalations, and renewals.
  • Maintain state compliance trackers and ensure required rate notices meet legal timelines and content standards.
  • Build annual utility budgets and support broader budgeting with utility trend analysis.
  • Prepare executive recapture reports and collaborate with accounting, legal, community managers, and vendors.

Requirements

  • 4+ years of experience in utility management, property operations, revenue analysis, or financial analysis.
  • Demonstrated people management experience, including setting expectations, reviewing work, and addressing performance issues.
  • Advanced Excel skills and comfort working with large general ledger exports.
  • Working knowledge of multistate utility pass-through regulations, or the ability to develop that knowledge quickly.
  • Strong vendor negotiation skills.
  • Clear written communication skills for resident notices, regulator responses, and executive summaries.
  • Experience with utility billing platforms such as ManageAmerica or Conservice preferred.
  • Experience managing multiple recurring cycles, such as reporting, notices, and renewals, preferred.

Benefits

  • Competitive salary.
  • Comprehensive health benefits.
  • Generous paid time off and paid holidays.
  • 401(k) plan with a 6% company match.
  • Opportunities for learning, development, and skill building.
  • Inclusive, collaborative work culture.

Interested in this position?

Apply directly on the company website

Apply Now

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