RemoteLeaf Logo
Log in Sign up

Proactive Technical Alignment Engineer (TAE)

1 month ago
Bulgaria, Romania, Malaysia, Pakistan
Full-time
Senior
Systems Engineer
DevOps and Infrastructure
Active Directory Azure Windows Server
Apply Now
GXA

GXA

GXA is an award-winning IT consulting and managed services provider based in Richardson, Texas. With a focus on empowering businesses in Texas, GXA offers a range of IT solutions including managed IT services, business IT consulting, disaster recovery ...

Internet Software & Services
11-50
Founded 2008
View All Jobs 5

Description

  • Perform recurring health checks across assigned client environments using RMM tools, monitoring tools, and standardized checklists.
  • Detect and remediate misalignments in firewalls, backups, licensing, server health, Microsoft 365, and endpoint compliance.
  • Prepare structured reports for vCTOs that clearly outline risks, gaps, recommendations, and alignment status.
  • Handle support escalations that require L3-level technical troubleshooting and problem isolation.
  • Validate and maintain core infrastructure alignment across Windows Server, Active Directory/Entra ID, Office 365, Azure, virtualization, networking, and endpoint management.
  • Maintain and improve documentation in IT Glue and Autotask to ensure a single source of truth for each client environment.
  • Create repeatable playbooks, process documentation, and alignment references for future reuse.
  • Identify systemic issues and recurring patterns across multiple clients and contribute remediation insights to project and standards documents.
  • Partner with vCTOs and internal service teams to supply accurate technical data for QBRs, strategic engagements, and standards enforcement.
  • Mentor junior team members and help improve overall technical maturity across the organization.

Requirements

  • 7+ years of IT systems/network engineering experience at an L4 level.
  • Advanced expertise in Windows Server, Active Directory/Entra ID, Office 365, Azure, virtualization, storage, networking, Intune, endpoint compliance, and conditional access policies.
  • Strong troubleshooting, diagnostic, and problem-isolation skills.
  • Ability to work independently with minimal supervision.
  • Excellent written and verbal communication skills.
  • Methodical, detail-oriented, and disciplined working style.
  • Familiarity with RMM tools such as Kaseya or N-able and with IT Glue and Autotask is preferred.
  • Bachelor’s degree in IT, Networking, or equivalent experience (7+ years).
  • Certifications such as CompTIA Security+, Network+, Microsoft Azure/M365 Fundamentals, Cisco CCNA, Fortinet NSE 3/4, VMware VCP/VCTA, or ITIL Foundation are preferred growth-path credentials.
  • Willingness to continuously learn and adapt to evolving standards.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Helsing

Mission Systems Architect

Helsing 51-250 Aerospace & Defense

Helsing is hiring a Mission Systems Architect to define and drive the architecture of its software-defined mission system for future combat air, coordinating across hardware, software, and systems engineering from concept through flight test.

Germany Full-time Lead Systems Engineer
Generative AI Pyramid Reinforcement Learning
46 minutes ago
DotActiv

Technical Support Consultant

DotActiv 51-250 Distributors

DotActiv is hiring a remote Technical Support professional to help retail software customers around the world resolve issues, improve their experience, and keep their data-driven planning work running smoothly.

South Africa Full-time Junior Data Analyst Technical Support Engineer
$0k-$0k
SQL Windows Server
1 hour, 28 minutes ago
Edelweiss

Operational Solutions Engineer

Edelweiss 11-50 Media

Edelweiss is hiring Operational Solutions Engineers to help bookstores and publishers evaluate, onboard, implement, and roll out Omnibus by resolving operational and workflow challenges in close partnership with Product and Engineering.

United States Full-time Mid Level Implementation Consultant Technical Support Engineer
$100k-$150k
1 hour, 39 minutes ago
Leadtech

AI Automation Engineer

Leadtech 251-1K IT Services

Leadtech is hiring an AI Automation Engineer to design and operate AI-driven customer support workflows, API integrations, and voice/agent automation systems that improve operational efficiency and customer experience at scale.

Spain Full-time Junior AI Engineer Technical Support Engineer
Generative AI GPT HTTP JavaScript JSON Postman Python REST API
1 hour, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers