Dev Ops Business Analyst

2 hours, 6 minutes ago
Contract
Mid Level
DevOps and Infrastructure
GXA

GXA

GXA is an award-winning IT consulting and managed services provider based in Richardson, Texas. With a focus on empowering businesses in Texas, GXA offers a range of IT solutions including managed IT services, business IT consulting, disaster recovery ...

Internet Software & Services
11-50
Founded 2008

Description

  • Lead discovery sessions with clients and internal stakeholders to gather business requirements and clarify needs.
  • Document business processes, pain points, data flows, desired outcomes, and workflow maps.
  • Identify opportunities for integrations, automation, ETL, API-based workflows, and custom development.
  • Translate business requirements into functional specifications, user stories, wireframes, and acceptance criteria.
  • Map system interactions, including API usage, data movement, workflow triggers, and dependencies.
  • Validate requirements and proposed solutions with the Dev/Ops Engineer to confirm technical feasibility.
  • Define project scope, success criteria, timelines, and client expectations.
  • Serve as the primary client contact for status updates, requirement clarifications, and solution feedback.
  • Write test cases and coordinate User Acceptance Testing (UAT) with clients.
  • Produce documentation, diagrams, decision logs, training materials, and handover materials for operations and support teams.

Requirements

  • Strong ability to document workflows, requirements, and process maps.
  • Experience writing functional requirements, user stories, EPICs, and acceptance criteria.
  • Familiarity with business modeling frameworks such as BPMN, swim lanes, and as-is/to-be process mapping.
  • Working knowledge of APIs, data integration concepts, and SQL structures.
  • Ability to interpret system architecture diagrams and data flows.
  • Comfortable collaborating with engineers to assess feasibility and scope.
  • Ability to lead discovery workshops and explain technical concepts in simple terms.
  • Strong interviewing, documentation, and expectation-setting skills.
  • Experience presenting solutions and gathering client feedback.
  • Experience coordinating tasks, timelines, stakeholder expectations, UAT, and iterative requirement changes.
  • Background in software development, DevOps, or data integration environments (preferred).
  • Familiarity with Azure ecosystems, including Data Factory, Pipelines, and SQL (preferred).
  • Experience with Azure DevOps, Jira, or equivalent requirements management tools (preferred).
  • Experience working in consulting or Managed Service Provider (MSP) environments (preferred).

Interested in this position?

Apply directly on the company website

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