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Change Management Specialist

1 month ago
United States
Full-time
Mid Level
Project Manager
Project and Program Management
Apply Now
Gritter Francona

Gritter Francona

Gritter Francona provides specialized business and IT solutions to government clients, leveraging the unique skills and dedication of service-disabled veterans to address complex strategy, technology, and management challenges.

Internet Software & Services
1-10
Founded 2013
View All Jobs 15

Description

  • Develop, implement, and maintain organizational change management strategies for modernization initiatives across the VFMP Modernization Portfolio.
  • Assess organizational readiness and identify impacts from new technologies, business processes, and implementation efforts.
  • Create change management plans covering stakeholder engagement, communications, training, user adoption, resistance management, and transition activities.
  • Collaborate with government leadership, IPTs, project managers, business owners, technical teams, vendors, and end users to integrate change activities into project execution.
  • Develop and execute communication strategies and create supporting materials such as user guides, presentations, job aids, training materials, and FAQs.
  • Coordinate and support training activities that prepare end users for new systems, processes, and operational procedures.
  • Identify organizational risks related to change initiatives and recommend mitigation strategies to reduce operational disruption.
  • Monitor stakeholder engagement and user adoption using surveys, feedback, readiness assessments, metrics, and KPIs.
  • Measure and report the effectiveness of change management activities and recommend process improvements.
  • Support modernization efforts across high-volume operations, including EDI-related transaction changes, and incorporate impacts into training and adoption strategies.

Requirements

  • Bachelor's degree.
  • Previous experience supporting the VHA or another government agency.
  • Knowledge of organizational change management principles, methodologies, and best practices.
  • Experience working with government stakeholders, project teams, or technical teams is preferred.
  • Experience supporting modernization or implementation initiatives is preferred.
  • Ability to develop communication and training materials is preferred.

Benefits

  • Health care plan (medical, dental, and vision).
  • Retirement plan (401k, IRA).
  • Life insurance (basic, voluntary, and AD&D).
  • Paid time off, including vacation, sick leave, and public holidays.
  • Short-term and long-term disability coverage.
  • Training and development opportunities.

Interested in this position?

Apply directly on the company website

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