ISP Maintenance Technician II

2 weeks, 5 days ago
Full-time
Senior
DevOps and Infrastructure
Google

Google

Google specializes in organizing and providing access to the world's information through its highly regarded search services, catering to both individual users and corporate clients with innovative advertising and revenue-generating solutions.

Internet Software & Services
100K+
Founded 1998

Description

  • Diagnose and resolve service-impacting issues across backbone fiber, central office, remote terminal, and collocation environments.
  • Troubleshoot inside plant network connectivity and equipment, including optical line terminals, optical switches, routers, and wireless radios.
  • Repair issues involving inside wiring, power systems, and network devices such as modems, gateways, switches, and routers.
  • Install, restore, and maintain central office facilities, monitoring equipment, wireless radios, and supporting equipment.
  • Perform installation, construction, maintenance, and troubleshooting work on cabling and telecom network devices.
  • Make cross-connects in telecom spaces and support downstream portions of the network infrastructure.
  • Work with vendor partners to build expertise in inside plant installation, maintenance, and repair.
  • Communicate with internal teams, customers, suppliers, and industry partners with professionalism and thoroughness.
  • Follow operational processes and procedures with attention to detail.
  • Work non-standard hours and travel domestically as required.

Requirements

  • 5 years of experience in Fiber to the Home (FTTH) or Gigabit Passive Optical Network (GPON) network construction and/or fiber network deployments.
  • 3 years of experience in rack and stack work, server stanchion assembly, telemetry closet work, patch panels, and telecom headend work.
  • 3 years of experience with physical-layer networking components, including optical line terminals, optical switches, twisted pair copper cabling (Category 5 or greater), patch panels, and fiber optic cabling.
  • Ability to lift and move up to 50 lbs of equipment.
  • Valid driver’s license.
  • Ability to pass a motor vehicle record check that meets company standards.
  • Ability to work nights, weekends, holidays, on-call, and rotating shifts, with 10% domestic travel.
  • Experience operating Google Workspace and Salesforce applications (preferred).
  • Experience installing and maintaining Juniper, Adtran, or Nokia equipment (preferred).
  • Experience working with utility companies and city/local permitting offices, and knowledge of outside plant FTTH deployments (preferred).
  • 3 years of experience with fiber-to-the-business (B2B) or enterprise-level fiber network construction/operations (preferred).
  • Experience troubleshooting Ethernet issues related to routers, switches, and hubs (preferred).
  • Experience installing, commissioning, and maintaining point-to-point or omnidirectional wireless networks (preferred).
  • Experience managing relationships with contractors and vendors of varying sizes (preferred).

Benefits

  • US base salary range of $35/hr to $38/hr.
  • Bonus eligibility.
  • Benefits package included.
  • Equal opportunity employer with confidential disclosure process.
  • Accessible, inclusive workplace with applicant accommodation support.

Interested in this position?

Apply directly on the company website

Apply Now

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