Manager, Network

10 hours, 59 minutes ago
Full-time
Lead
DevOps and Infrastructure
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969

Description

  • Oversee day-to-day network operations for strategic POD clients.
  • Monitor escalations, major incidents, and P1/P2 incidents to ensure timely resolution.
  • Track and manage SLA metrics including MTTA, MTTR, and availability.
  • Review and govern network changes in line with change management processes.
  • Lead major incident management, bridge calls, escalations, and duty manager coverage.
  • Drive complex troubleshooting, service restoration, and root cause analysis for critical incidents.
  • Provide technical guidance, review network performance, and mitigate operational risks.
  • Manage lifecycle activities including EOL/EOS hardware refreshes, upgrades, and vulnerability remediation.
  • Lead, mentor, and manage network engineering teams, including rosters, 1:1s, meetings, and performance reviews.
  • Drive automation, AI initiatives, and process standardization to improve operational efficiency.

Requirements

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • 10–15+ years of experience in network engineering with people management experience.
  • Strong knowledge of routing and switching technologies including BGP, OSPF, EIGRP, VLANs, and STP.
  • Experience with network security platforms such as Palo Alto, Fortinet, and Check Point.
  • Experience with load balancing technologies such as F5 and AVI (NSX ALB).
  • Experience with data center technologies including Cisco ACI, VXLAN, and EVPN.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Strong understanding of ITIL processes including Incident, Change, and Problem Management.
  • Preferred experience with cloud networking on GCP, AWS, or Azure.
  • Preferred experience with VMware NSX, including DFW, T0/T1, and vSphere.
  • Preferred knowledge of automation and AI tools such as Python, Ansible, and API-based integrations.
  • Preferred familiarity with ServiceNow, Entuity, TrueSight, vROPS, Excel, and PowerPoint.
  • Preferred certifications include CCNA, CCNP, CCIE, Palo Alto, Fortinet, AWS, Azure, GCP, or ITIL Foundation and above.

Benefits

  • Equal opportunity employer with consideration for all qualified applicants regardless of protected characteristics.
  • Accommodation support is available for candidates with disabilities during the recruitment process.

Interested in this position?

Apply directly on the company website

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