Digital Collections Specialist

1 week, 1 day ago
Full-time
Junior
Customer and Technical Support
GoodLeap

GoodLeap

GoodLeap is a leading fintech for sustainable home solutions, offering a one-stop point of sale solution for eco-friendly upgrades with flexible payment options to make sustainable living more accessible and affordable.

Capital Markets
1K-5K
Founded 2003

Description

  • Communicate with delinquent borrowers through digital communication channels.
  • Collect past-due payments from borrowers with delinquent accounts.
  • Provide appropriate payment solutions to help bring loans current.
  • Maintain records of contacts and attempted contacts with delinquent customers.
  • Record payments collected from customers.
  • Track daily, weekly, and monthly collection and metric goals.
  • Work with borrowers in a professional, goal-oriented manner to support collections outcomes.

Requirements

  • 1-2 years of direct experience in credit and collections.
  • Knowledge of sales, negotiation, and persuasion tools.
  • Excellent written communication skills.
  • Prior experience with financial products preferred.
  • Proficiency with Microsoft Office applications.
  • Self-motivated and extremely goal-oriented.
  • Team player with a professional demeanor.
  • Bilingual Spanish/English preferred.

Benefits

  • Remote, US-based position.
  • Compensation of $16-18/hour DOE.
  • Bonus eligibility.
  • Reasonable accommodations for known disabilities during the application and employment process.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Hungarian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Mercier Consultancy Professional Services

Mercier Consultancy MD is hiring a Hungarian-speaking Customer Service Agent in Bulgaria to handle client support and issue resolution for Hungarian-speaking customers in a relocated, team-oriented environment.

21 minutes ago

Spanish-Speaking Customer Experts for an Electronics Company - Work In Greece

Mercier Consultancy Professional Services

Mercier Consultancy MD is hiring Spanish-speaking Customer Experts in Greece to support a leading electronics company by handling customer service and technical assistance for Spanish-speaking clients.

37 minutes ago

Software Support Analyst

FORM 251-1K Internet Software & Services

FORM is hiring a remote Brazil-based Software Support Analyst to provide frontline support for its mobile field execution platform and related products, helping customers resolve product, account, and workflow issues efficiently.

53 minutes ago

Freelance Doctor (Egypt).

Reliance Health 251-1K Health Care Providers & Services

Reliance Health is seeking a freelance telemedicine doctor to provide remote primary care consultations for patients in Egypt through its digital healthcare platform.

1 hour, 41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers