Dutch/Flemish Speaking Customer Support Jobs - Paid Relocation To Sofia

3 weeks ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Dutch/Flemish-speaking clients via phone, email, and chat.
  • Respond to customer inquiries about products and services with professionalism and accuracy.
  • Resolve complaints promptly while maintaining a positive customer experience.
  • Maintain detailed documentation of customer interactions.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay current on product knowledge and relevant company policies.

Requirements

  • Fluency in Dutch or Flemish, both written and spoken.
  • English proficiency is an advantage.
  • Experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Willingness to relocate to Sofia, with relocation costs covered.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software is a plus.
  • Positive attitude, adaptability, and eagerness to learn.

Benefits

  • Competitive monthly salary.
  • Relocation package with paid relocation to Sofia.
  • Fully paid training.
  • Health insurance.
  • Additional perks and benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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