Bilingual Collections Specialist

4 weeks ago
Full-time
Junior
Finance and Accounting
GoodLeap

GoodLeap

GoodLeap is a leading fintech for sustainable home solutions, offering a one-stop point of sale solution for eco-friendly upgrades with flexible payment options to make sustainable living more accessible and affordable.

Capital Markets
1K-5K
Founded 2003

Description

  • Collect outstanding payments within the personal finance department as an individual contributor.
  • Identify delinquent accounts and develop solutions to restore loans to current status.
  • Conduct inbound and outbound calls with clients to resolve outstanding debts.
  • Maintain daily, weekly, and monthly collection and performance goals.
  • Follow GoodLeap’s collections policies and procedures.
  • Perform additional related responsibilities assigned by supervisors or managers.

Requirements

  • 1–2 years of direct credit and collections experience.
  • Knowledge of sales, negotiation, and persuasion techniques.
  • Excellent verbal and written communication skills.
  • Bilingual English/Spanish proficiency required.
  • Proficiency with Microsoft Office applications.
  • Prior telemarketing experience with financial products preferred.
  • Self-motivated, highly goal-oriented, and professional.
  • Ability to work effectively as a team member.

Benefits

  • Compensation of $19.00 per hour plus bonus opportunity.
  • Reasonable accommodations for qualified individuals with disabilities, as required by law.

Interested in this position?

Apply directly on the company website

Apply Now

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