Operations Clerk

45 minutes ago
Entry Level
Customer and Technical Support
GOAT Group

GOAT Group

GOAT Group is a global platform offering the greatest products from the past, present, and future. Established in 2015, it has evolved into the premier sneaker marketplace worldwide, expanding to provide apparel and accessories from emerging, contempor...

Retailing
1K-5K
$493M raised

Description

  • Document issues and communicate with buyers and sellers to reach resolutions aligned with marketplace guidelines.
  • Ensure orders in the fulfillment flow are resolved and returned for same-day shipment.
  • Develop an understanding of shoe conditions and identify issues according to GOAT standards.
  • Pick shoes from inventory and process returns and orders for buyers and sellers.
  • Take sneaker photos quickly and accurately.
  • Develop an understanding of GOAT order statuses to help triage escalated orders.
  • Work effectively in a fast-paced, team-based environment.

Requirements

  • Highly organized with strong attention to detail.
  • Background in working directly with customers and suppliers.
  • Ability to operate carts, dollies, and other moving equipment to move merchandise.
  • Quick learner and self-starter who can work independently and handle increasing responsibility.
  • Must be able to stand for up to 12 hours.
  • Must be able to lift and move boxes up to 35 pounds.
  • Must be available to work extended hours as needed, including weekends and holidays.
  • Willing and able to work under pressure during busy periods.

Interested in this position?

Apply directly on the company website

Apply Now

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