Customer Success, Northeast (DC Metro or NYC Metro Based)

2 hours, 9 minutes ago
Full-time
Mid Level
Customer and Technical Support
Goalbook

Goalbook

Goalbook provides a comprehensive toolkit designed to enhance the capabilities of special educators by facilitating the development of high-quality, standards-aligned Individualized Education Programs (IEPs) and supporting their implementation through ...

Diversified Consumer Services
Founded 2011

Description

  • Manage renewal efforts with district and school partners across the country.
  • Collaborate with district and school leaders to plan effective implementations.
  • Deliver online webinar trainings and onsite professional development workshops.
  • Analyze usage data and metrics to help district partners maximize user engagement.
  • Build and maintain relationships with partners onsite, at Goalbook events, and at educational conferences.
  • Travel approximately 30% of the time, with heavier travel during the summer and fall seasons.

Requirements

  • 2+ years of instructional leadership or coaching experience.
  • 5+ years of teaching experience.
  • Excellent interpersonal, organizational, and persuasion skills.
  • Strong organization skills and attention to detail.
  • Entrepreneurial spirit.
  • 2+ years of school or district leadership experience preferred.
  • 2+ years of business experience, ideally in sales or customer success, preferred.
  • Experience working in special education preferred.
  • Must be based in the Washington, DC or New York City metro area, or in Maryland, Connecticut, Rhode Island, or Massachusetts.
  • Must live within a reasonable distance of at least one hour to a major airport.
  • Ability to apply with a cover letter, resume, LinkedIn profile, and referral/source information.

Benefits

  • $70,000-$110,000 compensation range, based on experience and location.
  • Medical, dental, and vision coverage.
  • Safe Harbor 401(k) matching.
  • Flexible time off policy.
  • Goalbook Family and Medical Leave.
  • Goalbook Universal Basic Income.
  • Annual Goalbook profit sharing.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solution Architect – Agentic Delivery

Netomi 51-250 IT Services

Netomi is hiring a Solution Architect for its Agentic Delivery team in Toronto to lead technical delivery for enterprise AI automation and virtual agent deployments, with primary responsibility for customer onboarding and production readiness.

AWS Azure GCP GraphQL OAuth REST API
9 minutes ago

Senior Customer Solutions Engineer

Sysdig 251-1K IT Services

Sysdig is seeking a Senior Customer Solutions Engineer to serve as the technical advisor for enterprise customers using its cloud security platform, helping them deploy, adopt, and achieve business value.

AWS DevSecOps Helm Kubernetes Linux Prometheus Terraform
24 minutes ago

Forward Deployed Engineer

Unstructured 1-10 IT Services

Unstructured is hiring a remote Forward Deployed Engineer to lead enterprise customer deployments and help commercial clients move AI-powered data pipelines from purchase to production.

AWS Azure DevSecOps Docker GCP Kubernetes LLM Machine Learning Python
39 minutes ago

APPLY FOR FUTURE JOBS AS CUSTOMER SUCCESS! 🚀

Lodgify 251-1K Internet Software & Services

Lodgify is building a general candidate pool for future Customer Success roles in its Barcelona-based, remote-friendly vacation rental technology team, focused on helping customers succeed with the platform.

39 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers