Unstructured

Unstructured

Unstructured transforms natural language data for AI by providing open source tools for easy preprocessing and connection to large language models.

IT Services
1-10
Founded 2022
$25M raised

Description

  • Design and deliver secure, scalable post-sales implementations for commercial customers across AWS, GCP, and Azure.
  • Guide customers on architecture, integration, optimization, and tuning for AI/LLM and RAG use cases.
  • Create reference architectures, onboarding guides, and playbooks that improve time-to-value and adoption.
  • Run enablement sessions, whiteboarding workshops, and proofs of concept to demonstrate customer value.
  • Troubleshoot complex infrastructure and data pipeline issues to maintain stability, observability, and performance.
  • Feed customer insights back to Product and Engineering to influence the roadmap and enterprise capabilities.
  • Collaborate directly with enterprise customers as a trusted technical partner throughout the deployment lifecycle.
  • Support commercial customers from purchase through production and help them realize the full value of the platform.

Requirements

  • 5+ years of experience in post-sales engineering, solutions architecture, or technical consulting.
  • Deep experience with cloud-native architectures across AWS, Azure, and GCP.
  • Experience with containers such as Docker and Kubernetes, and infrastructure-as-code tools.
  • Strong hands-on Python skills for scripting, API integration, and automation.
  • Proven success leading enterprise-scale deployments and solving customer problems with technical precision.
  • Excellent communication skills for both engineering and business audiences.
  • Comfort working in ambiguous, fast-moving startup or high-growth environments.
  • Willingness to travel up to 20%.
  • Experience delivering or optimizing RAG pipelines, vector databases, or LLM-based applications is a bonus.
  • Knowledge of DevSecOps best practices and security/compliance frameworks such as SOC 2 and ISO 27001 is a bonus.
  • Familiarity with both pre-sales and post-sales solutioning across AI/ML workflows is a bonus.

Benefits

  • Competitive salary.
  • Full health benefits.
  • Equity package.
  • Parental leave.
  • Remote full-time work environment.
  • Opportunity to work on real customer impact with global companies.
  • Ownership and autonomy from day one.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Solutions Engineer, Canada

Wiz 251-1K IT Services

Wiz is seeking a Senior Solutions Engineer to support enterprise customers and partner with regional account executives to advance cloud security adoption across AWS, Azure, and GCP.

AWS Azure CI/CD GCP
1 hour, 3 minutes ago

AI Agent Designer

Open (YC W24) 11-50 information technology & services

OpenCX is hiring an AI Agent Designer to build and improve customer-facing AI agents by translating real use cases into reliable agent behavior.

LLM
2 hours, 36 minutes ago

Solutions Engineer (Hong Kong)

Oxylabs 251-1K IT Services

Oxylabs is hiring a Solutions Engineer in Hong Kong to support prospective and existing customers with technical consulting, solution design, and onboarding for its proxy and web scraping platform.

AWS Azure DNS GCP Load Balancing Microservices TCP/IP TLS
2 hours, 50 minutes ago

Software Solutions Engineering

Okendo 11-50 Professional Services

Okendo is hiring a remote Canada-based Solutions Engineer to partner with e-commerce merchants and internal teams to scope, build, and deliver customized technical solutions across the customer lifecycle.

Angular AWS JavaScript Node.js React Shopify TypeScript
2 hours, 54 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers