Field Phlebotomy Supervisor - Boston

4 days, 1 hour ago
Full-time
Junior
Operations
Getlabs

Getlabs

Getlabs provides at-home lab collections with phlebotomists coming to your home to collect labs for testing at Labcorp and Quest, aiming to deliver outstanding healthcare to all.

Health Care Providers & Services
51-250
Founded 2018
$23M raised

Description

  • Supervise, mentor, and support mobile phlebotomists across one or more geographical markets.
  • Manage day-to-day field operations, including supply chain, distribution, appointment assignment, and routing.
  • Review work performance, appointments, and compliance for quality and safety, and report findings accurately.
  • Maintain accurate recordkeeping and ensure adherence to medical protocols and patient appointment documentation.
  • Provide hands-on phlebotomy guidance and technical support, including centrifuge troubleshooting.
  • Handle employee grievances, customer service escalations, and manager-level patient communications with empathy.
  • Interview, hire, onboard, and train new mobile phlebotomists.
  • Conduct new hire and annual competency assessments, performance reviews, and disciplinary actions.
  • Review schedules, assign work, approve timecards and expenses, and manage budgets.
  • Provide coverage and travel to perform mobile phlebotomy duties as needed.

Requirements

  • Must be located within 20-30 miles of Boston, MA.
  • At least 2 years of management experience in a leadership role.
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques is preferred.
  • Experience with medical equipment, especially centrifuges, is a significant plus.
  • Proven track record of exceptional customer service.
  • Strong written and verbal communication skills.
  • Strong public speaking ability and business acumen to represent Getlabs professionally.
  • Competency with Google applications; Google Suite experience is a plus.
  • Reliable transportation and a clean driving record.
  • Ability to work independently or in a team, handle ambiguity, and take a proactive, solution-oriented approach.

Benefits

  • Competitive salary of $66,000 per year.
  • Valuable stock option plan.
  • Medical, dental, and vision insurance options.
  • Flexible and unlimited vacation.
  • Opportunity to work with a dynamic, ambitious team in a high-growth company.
  • Vaccination required for patient-facing employees as a condition of employment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Facilities Manager

CookUnity 251-1K Hotels, Restaurants & Leisure

CookUnity is hiring a Facilities Manager to oversee maintenance and operational activities across its facilities, ensuring safety, compliance, and strong performance as the company continues to grow.

54 minutes ago

Manager, Advanced Financial Crimes Investigations, BSA/AML & Sanctions Operations

Pathward 251-1K Diversified Financial Services

Pathward is hiring a Manager, Advanced Financial Crimes Investigations to lead complex financial crime case escalations and manage a team of investigators within its AML, fraud, and sanctions oversight function.

54 minutes ago

Senior Manager, Industrial Capacity

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Corporate Development team member to build and execute industrial capacity planning and supplier strategy that helps the company scale defense production with its existing U.S. and allied supply chains.

NetSuite Oracle
1 hour, 24 minutes ago

Strategy & Operations - Interior Design

Quince 51-250 Textiles, Apparel & Luxury Goods

Quince is hiring a Strategy & Operations New Business lead for its Interior Design/Hospitality vertical to drive growth, execution, and cross-functional business performance as the business scales.

1 hour, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers