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UX Researcher

9 hours, 45 minutes ago
Spain
Full-time
Senior
UX Researcher
Design and User Experience
Tableau
Apply Now
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017
View All Jobs 146

Description

  • Own research initiatives from quarterly planning through intake, methodology design, execution, analysis, synthesis, presentation, and follow-up actions.
  • Select and apply the appropriate research method based on the business question, uncertainty level, and timeline.
  • Manage research operations including recruiting, participant scheduling, session logistics, note-taking, recording, and documentation.
  • Collaborate across Sales, Customer Success, Support, Marketing, and Analytics to turn internal input into testable research questions.
  • Use product analytics to identify anomalies, form hypotheses, and decide what to validate through research.
  • Produce actionable research outputs with findings, trade-offs, risks, recommendations, and supporting evidence.
  • Review prior research, competitor insights, and internal learnings to avoid duplication and inform new work.
  • Represent user needs and constraints in product decisions and advocate for evidence-based decision-making.
  • Share regular research updates and maintain an internal research radar across market and UX/product sources.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Strong methodological judgment with the ability to choose and explain the right research approach for the question.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English; must be able to moderate research and present findings in English.
  • Ability to work with analytics, including reading dashboards and identifying anomalies or drop-offs; PostHog or Tableau is a plus.
  • Experience gathering input from Sales, Customer Success, Support, Marketing, and Analytics and translating it into research questions.
  • High standard for research quality, including structured methodology and ethical practice.
  • Ability to handle recruiting platforms and research logistics independently.
  • Comfort using AI tools to speed up ops and synthesis while maintaining human judgment.
  • Understanding of core marketing terms and how they affect research and insights.
  • NN/g certifications are a strong plus.
  • Academic or scientific research background, such as a graduate or PhD track, is a strong plus.
  • Experience with Productboard or similar insights repository tools is a strong plus.
  • Mentoring, teaching, or workshop facilitation experience is a strong plus.

Benefits

  • Base salary of €3,300–€4,300 gross.
  • Stock options.
  • Private medical insurance for the employee and their family.
  • 23 paid vacation days per year plus 11+ paid public holidays.
  • 5 company-paid sick leave days.
  • English learning courses and relevant professional education.
  • Gym or swimming pool benefit.
  • Home office setup assistance for furniture and equipment.
  • Co-working support and remote working options.

Interested in this position?

Apply directly on the company website

Apply Now

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