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Practice Growth Specialist

4 hours, 47 minutes ago
United States, Canada
Full-time
Mid Level
Customer Success Manager
Customer and Technical Support
CRM Salesforce
Apply Now
Fullscript

Fullscript

Fullscript provides a platform that enables healthcare practitioners to create personalized supplement plans and recommend professional-grade supplements to their patients, enhancing patient care and treatment adherence through convenient ordering and ...

Health Care Providers & Services
501-1000
Founded 2011
$267M raised
View All Jobs 2

Description

  • Convert new practitioner sign-ups into active ordering accounts and establish consistent ordering habits.
  • Manage practitioner accounts across onboarding, growth, and retention stages.
  • Drive cross-sell adoption of product lines including Labs and storefront.
  • Meet monthly and quarterly targets for new ordering accounts and cross-sell.
  • Conduct calls, virtual meetings, and training sessions to support platform adoption.
  • Align Fullscript capabilities with practitioner workflows, needs, and goals.
  • Identify adoption risks and engagement challenges, resolving or escalating them as needed.
  • Maintain account activity, interactions, and follow-ups in CRM systems.
  • Gather and share practitioner feedback and product insights with internal teams.
  • Build trusted practitioner relationships that support long-term engagement and retention.

Requirements

  • 2–4 years of experience in sales, customer success, account management, or a similar client-facing role.
  • Strong communication, relationship-management, and problem-solving abilities.
  • Experience conducting customer calls, training sessions, or presentations.
  • Ability to manage and prioritize a book of business across multiple accounts.
  • Experience using CRM systems such as Salesforce or similar tools.
  • Ability to learn and apply product knowledge across multiple offerings.
  • Experience in healthcare, wellness, or digital health environments (preferred).
  • Familiarity with practitioner workflows or clinical operations (preferred).
  • Experience working toward sales targets or quotas (preferred).

Benefits

  • Base salary of $60,000–$75,000 CAD.
  • Variable compensation tied to account and order milestones.
  • Remote-first work flexibility.
  • Flexible PTO.
  • RRSP/401(k) matching and stock options.
  • Premium customizable health benefits, including paramedical services and an HSA.
  • Discounts on Fullscript wellness products.
  • Continuous learning and career-development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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