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Head of Design

3 weeks ago
Canada
Full-time
Executive
Design Lead
Design and User Experience
Design Systems
Apply Now
Fullscript

Fullscript

Fullscript provides a platform that enables healthcare practitioners to create personalized supplement plans and recommend professional-grade supplements to their patients, enhancing patient care and treatment adherence through convenient ordering and ...

Health Care Providers & Services
251-1K
Founded 2011
$267M raised
View All Jobs 11

Description

  • Set the roadmap for scaling the Design organization across a growing platform.
  • Build the design operating system, including processes, standards, rituals, and AI-enabled workflows.
  • Define and raise the design quality bar while developing the craft and growth of the design team.
  • Own the cross-product experience strategy and design governance so the platform feels unified.
  • Lead role expectations, career progression, talent development, collaboration models, and team culture across product lines.
  • Operate as a peer-level design leader and strategic partner to product leadership, including the CPO and CEO.
  • Challenge assumptions and advocate for the customer experience in executive discussions.
  • Stay close to the work by critiquing designs and contributing to problem-solving when needed.

Requirements

  • Experience designing and scaling design organizations.
  • Strong opinions on design operations, ways of working, design systems, and future-state design org structures.
  • Experience with AI-enabled design workflows.
  • Multi-product leadership experience across large platform ecosystems and complex user journeys.
  • Experience owning the edges and intersections where products meet.
  • Strong executive presence and the ability to influence senior leaders.
  • Ability to challenge leadership and advocate for the user.
  • Track record of operating at scale.
  • AI-forward mindset.

Benefits

  • Supportive, trusted, and inspiring work environment.
  • Opportunity to work on a mission-driven platform focused on improving care.
  • Collaborative culture that values curiosity, teamwork, and low ego.
  • Inclusive workplace with accommodations available upon request.
  • Equal opportunity employer status.
  • Background checks handled in compliance with applicable laws.
  • Use of AI tools in parts of the hiring process with final decisions made by people.

Interested in this position?

Apply directly on the company website

Apply Now

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