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Principal Product Manager - Telehealth

1 month ago
United States
Full-time
Senior
Product Manager
Product Management
E-commerce HIPAA Salesforce SQL
Apply Now
FSAStore.com

FSAStore.com

FSAstore.com is the ultimate destination for Flexible Spending Account (FSA) eligible products and services. With a vast inventory of over 2,500 guaranteed FSA eligible items, health essentials, and more, FSAstore.com offers a user-friendly platform fo...

Health Care Providers & Services
51-250
Founded 2010
$5M raised
View All Jobs 8

Description

  • Develop product strategy for telehealth-connected offerings and workflows.
  • Define and maintain a prioritized roadmap aligned with business initiatives.
  • Identify opportunities to improve conversion, revenue, and customer experience.
  • Design and manage the telehealth user journey across scheduling, intake, provider review, and follow-up.
  • Partner with engineering to integrate telehealth platforms, EHR systems, and third-party APIs.
  • Collaborate with Marketing and CX to ensure clear customer workflows and messaging.
  • Define features including appointment flow, documentation delivery, payment logic, and customer notifications.
  • Build and manage end-to-end experiences from customer and provider interactions through document issuance, storage, and retrieval.
  • Ensure HIPAA, PHI, and regulatory compliance with Legal and Compliance.
  • Work with providers and telehealth partners to establish review processes and scalable, secure, auditable workflows.

Requirements

  • 4-7+ years of product management experience, including hands-on work in Digital Health, Telehealth, or HealthTech.
  • Experience building a 0-1 product and working on subscription products.
  • Experience building or integrating telehealth or digital intake workflows.
  • Strong understanding of regulated data handling, privacy, and security best practices.
  • Experience working with engineering on API integrations and platform builds.
  • Bachelor’s degree in Project Management, Computer Science, or a related field.
  • Familiarity with SFCC, SFDC, and SQL.
  • Impeccable organization and time management skills.
  • Strong ability to identify problems, not just solve them.
  • Principal-level strategic leadership and cross-functional impact in digital health (preferred).

Benefits

  • $140,000 - $200,000 salary.
  • Discretionary annual bonus up to 15%.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Dependent care, FSA, and HSA accounts.
  • Paid parental and bonding leave.
  • Flexible PTO and office closure on all major holidays.
  • Monthly wellness and internet reimbursements.
  • Professional development support, including certification support and leadership coaching.
  • Mental health resources.
  • 100% remote within the United States.
  • Must be able to work EST hours.

Interested in this position?

Apply directly on the company website

Apply Now

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