Associate Product Manager / Product Manager — Over-the-Road Visibility

1 hour ago
Full-time
Mid Level
Product Management
FourKites

FourKites

FourKites is the global leader in supply chain intelligence, offering real-time tracking solutions for seamless collaboration between shippers and trucking companies, driving efficiency and transparency in logistics.

Road & Rail
251-1K
Founded 2014
$232M raised

Description

  • Own product outcomes for one or more OTR transportation modes, including tracking quality, ETA accuracy, and carrier coverage.
  • Analyze adoption, engagement, retention, tracking performance, and customer behavior using data and customer feedback.
  • Identify product friction and prioritize backlogs and roadmap recommendations that improve customer stickiness.
  • Write SQL, build prototypes and internal tools with AI coding tools, and maintain product analytics dashboards.
  • Partner with Data Science and Engineering on instrumentation, event tracking, and data-driven product hypotheses.
  • Conduct discovery sessions and participate in onboarding calls, QBRs, and support escalations.
  • Represent customer needs in planning and sprint reviews while collaborating with Customer Success and Sales.
  • Work with Engineering and Design through scoping, development, launch, and post-launch monitoring.
  • Support product marketing with onboarding materials, release notes, and adoption playbooks.
  • Contribute to presales discussions and market requirements gathering with Solutions teams.

Requirements

  • Associate Product Manager: 2–4 years of product management or related experience; logistics technology experience in business analysis, analytics, solutions, or implementation is welcome.
  • Product Manager: 5+ years of experience, including end-to-end ownership of a product area and measurable business impact.
  • Practical supply chain or logistics experience, including understanding of shipper pain points, carrier dynamics, and freight operations.
  • Strong SQL skills, familiarity with product analytics tools, and the ability to independently develop data-driven insights.
  • Demonstrated use of AI tools such as Claude or Cursor to build prototypes, scripts, analyses, or internal tools.
  • Experience conducting customer discovery, writing user stories, and translating feedback into clear requirements.
  • Experience working with distributed engineering teams across time zones.
  • Ability to work with significant overlap with US Central Time.
  • Experience with at least two of truckload, LTL, parcel, and last mile is preferred.
  • Experience with Pendo, Amplitude, SaaS onboarding, adoption programs, customer health scoring, agile development, or a relevant quantitative bachelor's degree is preferred.

Benefits

  • Competitive compensation with stock options.
  • Medical benefits beginning on the first day of employment.
  • 36 PTO days, 5 global recharge days, 2 volunteer days, and standard holidays.
  • Home office setup and technology reimbursement.
  • Parental leave, lifestyle and family benefits, annual wellness stipend, and mental wellness support.
  • Ongoing learning and development programs, including professional development opportunities and Toastmasters.

Interested in this position?

Apply directly on the company website

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