Partnership Program Manager

3 hours, 40 minutes ago
Full-time
Senior
Product Management
FMX

FMX

FMX is a cloud-based software that simplifies facilities management by enabling facilities managers to track work orders, schedule resources, and plan maintenance efficiently. With FMX, organizations can streamline processes, increase asset productivit...

Internet Software & Services
51-250
Founded 2012
$3M raised

Description

  • Lead scoping calls with customers and prospects to understand workflows, requirements, and acceptance criteria.
  • Review partner API documentation with Engineering to assess feasibility, effort, risks, and dependencies.
  • Determine whether customer-sourced integrations are strategically viable for FMX to build and support.
  • Drive scope alignment, formalize agreements through SOWs, and coordinate delivery with Engineering and customers.
  • Build and run an inbound partner intake process and define criteria for official FMX partner status.
  • Lead partnership formation activities and document agreements and expectations.
  • Own partner relationship management, including partner profiles and engagement history in a PRM or CRM system.
  • Maintain an up-to-date inventory of partnerships and integrations.
  • Identify and pursue strategic integration opportunities that improve marketability, retention, and revenue.
  • Partner with Marketing and Sales to package, enable, and launch integrations, and create enablement materials and internal playbooks.
  • Track partner-sourced and partner-influenced pipeline and other agreed metrics, and iterate based on results.
  • Provide structured stakeholder updates with clear status, risks, decisions needed, and next steps.

Requirements

  • 3–7+ years of experience in partnerships, partner programs, ecosystem/channel, alliances, or technical account management.
  • Experience coordinating multiple stakeholders to drive complex deals to completion.
  • Strong comfort reading technical documentation and collaborating with Engineering on API and integration feasibility; direct engineering experience is not required.
  • Experience documenting and negotiating SOWs and other contract terms.
  • Proven GTM collaboration experience with Sales and Marketing, including enablement materials, campaigns, and co-selling support.
  • Exceptional written communication with the ability to produce clear, structured, scannable updates.
  • Strong operational discipline in tracking timelines, deliverables, dependencies, and financial terms across multiple partner threads.
  • Demonstrated ability to coordinate cross-functional teams with a high degree of accountability.
  • Proactive problem-solving approach with the ability to clarify ambiguity early and remove blockers quickly.
  • Fluency with modern productivity tools, including comfort using AI and other software to work faster and communicate more effectively.
  • Alignment with FMX core values: Teamwork, Excellence, and Integrity.
  • Ability to complete a background check and work onsite in Columbus, OH during the first week of onboarding.

Benefits

  • 100% company-paid health, dental, vision, long-term disability, short-term disability, and life insurance.
  • Remote-first work with the flexibility to use the office as needed.
  • Home office stipend, including company-provided equipment, up to $500 for furniture/accessories, and $60 per month toward home internet.
  • Generous PTO and unplanned time off (UTO) policies.
  • Flexible schedule for personal appointments, subject to performance and timeline expectations.
  • 401(k) plan.
  • Base salary plus company performance bonus, with on-target earnings of $100,000-$130,000 annually.
  • One all-company in-person event each year, plus free snacks, beverages, and office kegerator access when onsite.

Interested in this position?

Apply directly on the company website

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