Fixify

Fixify

Fixify provides 24/7 IT help desk services that integrate AI technology with human support to ensure continuous productivity and user satisfaction while effectively managing costs.

Internet Software & Services
Founded 2014

Description

  • Lead full-lifecycle data science projects from conceptualization through deployment and ongoing maintenance.
  • Uncover patterns in large datasets, predict trends, and optimize service delivery across the business.
  • Collaborate with operations, engineering, product development, and customer success teams to integrate machine learning capabilities.
  • Communicate complex data science concepts clearly to technical and non-technical stakeholders.
  • Propose and lead new areas of research to drive continued innovation.
  • Develop simple, effective solutions when advanced models are not required.
  • Raise standards for operational excellence on the data science team.
  • Foster a culture of collaboration, continuous improvement, and shared learning.
  • Bring clarity and understanding to complex data science projects.
  • Support the team in shaping the data science tech stack as the organization grows.

Requirements

  • 5+ years of experience in data science.
  • Experience creating impactful models and drawing insightful conclusions.
  • Proficiency with data science tools and libraries including scikit-learn, plotly, pandas, and numpy.
  • Strong statistical background, especially in time series analysis.
  • Experience implementing tests and upholding engineering standards in data science.
  • Excellent communication skills with the ability to engage technical and non-technical audiences.
  • Growth mindset and openness to learning and deploying LLM technologies.

Benefits

  • Nurturing environment where contributions are valued and celebrated.
  • Opportunities for professional growth, learning, and development.
  • Chance to work with cutting-edge technology.
  • Opportunity to influence the future of IT help desk services.
  • Culture that values impact over pure research.
  • Opportunity to help shape the data science team’s tech stack as the company grows.

Interested in this position?

Apply directly on the company website

Apply Now

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