Ramp-up Account Manager (German Speaker)

1 hour, 14 minutes ago
Full-time
Mid Level
Customer and Technical Support
Finom

Finom

Finom provides an online payment solution that enables entrepreneurs to easily open business accounts and efficiently manage their finances, offering features such as international payments, cashback rewards, and personal assistance to enhance financia...

Professional Services
11-50
Founded 2019
$20M raised

Description

  • Own a portfolio of high-value SME accounts across European markets and drive sustainable revenue growth.
  • Accelerate product adoption for newly activated customers and develop them into High Value Clients.
  • Qualify accounts and prioritize outreach based on client value, expansion potential, and portfolio mix.
  • Proactively engage clients through outreach and check-ins to build relationships with decision-makers.
  • Identify and execute upsell and cross-sell opportunities across plans, card spend, invoicing, and credit products.
  • Use account data, usage signals, and portfolio trends to prioritize outreach and guide commercial conversations.
  • Monitor account health and intervene early to mitigate voluntary churn.
  • Maintain accurate pipeline and activity records in Salesforce.
  • Use Modjo call intelligence to improve performance and share learnings with the team.
  • Collaborate with onboarding, product, and support teams to deliver on client commitments.

Requirements

  • Fluent English and native-level German.
  • At least 2 years of account management experience in fintech or B2B SaaS.
  • At least 1 year of outbound sales or business development experience.
  • Commercial mindset focused on revenue per account, expansion potential, and portfolio mix.
  • Ability to use data to identify churn risks and expansion opportunities.
  • Comfort working in a fast-moving scale-up environment with evolving processes.
  • Strong communication skills, including the ability to run QBRs, manage pushback, and escalate issues appropriately.
  • Proficiency with Salesforce, Google Workspace, and Slack.
  • Experience with Modjo or a similar call intelligence tool (preferred).

Benefits

  • Opportunities for continuous personal and professional development.
  • Remote or hybrid work flexibility across Europe.
  • Stock Options Program for all team members.
  • Supportive, modern, and eco-conscious company culture.
  • One month in a corporate apartment in Cyprus through the Work & Swim program.

Interested in this position?

Apply directly on the company website

Apply Now

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