IT Solutions Engineer (Remote)

5 days, 10 hours ago
Full-time
Mid Level
DevOps and Infrastructure
Finom

Finom

Finom provides an online payment solution that enables entrepreneurs to easily open business accounts and efficiently manage their finances, offering features such as international payments, cashback rewards, and personal assistance to enhance financia...

Professional Services
11-50
Founded 2019
$20M raised

Description

  • Design, build, and maintain automated employee provisioning, deprovisioning, and access-lifecycle workflows.
  • Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS platforms using REST APIs, SCIM, and n8n.
  • Configure, troubleshoot, and maintain SSO, SCIM, and SAML integrations in JumpCloud.
  • Build automation supporting security and compliance controls, including least-privilege enforcement and local-admin removal.
  • Administer and optimize Jira Service Management, the Atlassian suite, Slack, and Notion.
  • Develop and test JumpCloud MDM policies, profiles, and scripts for zero-touch Windows and macOS deployment.
  • Monitor system performance, logs, and SaaS usage; implement license-reclamation and cost-optimization workflows.
  • Create and maintain technical documentation for configurations, automation flows, and API integrations.
  • Lead smaller technical projects from requirements through delivery and provide technical guidance to the team.

Requirements

  • At least 3 years of experience in IT support, systems administration, or IT/DevOps engineering across Windows and macOS environments.
  • Experience with IAM platforms such as JumpCloud for SSO, SCIM, and SAML configuration and troubleshooting.
  • Experience with MDM/UEM tools such as JumpCloud MDM, Intune, or Jamf, including zero-touch deployment, profiles, and scripts.
  • Scripting ability with PowerShell, Bash, Python, or similar languages.
  • Experience integrating systems through REST APIs, webhooks, and SCIM; experience with n8n or a comparable automation/iPaaS platform.
  • Experience administering Google Workspace or Microsoft 365 and ITSM tools, ideally Jira Service Management.
  • Clear English communication skills for technical and non-technical stakeholders.
  • Advanced use of AI tools for troubleshooting, automation development, and operational efficiency.
  • Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance tooling (preferred).
  • Experience with HRIS automation such as HiBob, hardware lifecycle tools such as Tequipy, high-growth environments, or ITIL 4 Foundation/JumpCloud Core certification (preferred).

Benefits

  • Flexible remote or hybrid work across Europe.
  • Stock options program for all team members.
  • Professional and personal development opportunities.
  • Autonomy and ownership to shape internal systems and infrastructure.
  • Work & Swim program, including one month in a corporate apartment in Cyprus.
  • Supportive, modern, and eco-conscious workplace culture.

Interested in this position?

Apply directly on the company website

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