Manager, Customer Education Design

4 weeks, 1 day ago
Full-time
Senior
Design and User Experience
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised

Description

  • Lead and manage a team of Education Designers and Motion Designers to deliver high-quality multimedia learning experiences.
  • Own the Figma Learn property and drive ongoing updates and optimization.
  • Oversee the development of education resources, including courses, videos, and hands-on projects.
  • Partner with cross-functional teams across Education Content Strategy, Product, Marketing, Advocates, and go-to-market functions to align priorities and learning goals.
  • Ensure learning content supports key product launches and broader customer education programs.
  • Provide timely coaching, feedback, and support to improve team growth and performance.
  • Establish and maintain effective team rhythms, planning processes, communication practices, and measurable outcomes.
  • Support the team directly in content creation as a player-coach while the company ships products and features at high velocity.

Requirements

  • 3+ years of experience managing and developing multidisciplinary teams such as instructional design, motion design, or similar.
  • Proven ability to deliver high-quality learning content at scale.
  • Strong communication and stakeholder management skills, with experience collaborating cross-functionally, especially with go-to-market teams.
  • Ability to move quickly and pivot when priorities change.
  • Strong technical aptitude with proficiency in AI tools.
  • Hands-on experience with Figma or similar technologies.
  • Experience building learning programs for SaaS or design tools is a plus.
  • Experience supporting pedagogically sound learning content across multiple formats is preferred.

Benefits

  • Annual base salary range of $169,000 to $269,000 USD.
  • Equity package.
  • Health, dental, and vision coverage.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

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