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Senior Product Manager, SBO (Safety Back-Office)

1 month ago
United Kingdom
Full-time
Senior
Product Manager
Product Management
Agile
Apply Now
Feeld

Feeld

Feeld is a modern dating app that caters to open-minded individuals seeking fulfilling relationships. It provides a space for curious and open-minded humans to explore intimacy, embrace desires, and connect with like-minded people. Through Feeld, users...

Family Services
51-250
Founded 2014
View All Jobs 8

Description

  • Own the product strategy and roadmap for Feeld’s Safety Back-Office product area.
  • Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to prioritize high-impact opportunities.
  • Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs.
  • Translate complex operational challenges into clear product problems, success metrics, and delivery plans.
  • Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust.
  • Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact.
  • Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross-functional stakeholders.
  • Drive cross-functional execution from problem definition through launch, measurement, and iteration.

Requirements

  • Experience leading complex product initiatives in ambiguous, operationally complex, or sensitive environments with multiple stakeholder groups.
  • Experience turning qualitative insight, operational data, user signals, and business context into focused product priorities and measurable outcomes.
  • Comfort working with cross-functional partners across engineering, design, data, operations, support, compliance, risk, or policy.
  • Ability to communicate clearly and simplify complex technical, operational, compliance, or safety topics into actionable decisions.
  • Experience in Trust & Safety, fraud prevention, moderation, customer support tooling, compliance tooling, internal platforms, or operational systems is a bonus.
  • Experience building products or workflows that improved decision consistency, operational efficiency, automation, or quality assurance is a bonus.
  • Experience working on products where member trust, risk reduction, privacy, safety, or harm prevention were central to success is a bonus.
  • Interest in creating humane, scalable systems that support both members and internal protection teams.

Benefits

  • Flexible working hours.
  • Unlimited paid time off.
  • Fully remote working setup.
  • Home office budget.
  • Learning and development budget.
  • On-demand therapy sessions and mental health support via Spill.
  • In-person meetups.
  • Transparent, equitable compensation with a baseline freedom salary of £60,000 GBP for roles below that threshold.
  • Estimated market-competitive total cash compensation of £95,000 - £115,000 GBP for this role.
  • Flexible interview process conducted remotely with prompt feedback and transparent communication.

Interested in this position?

Apply directly on the company website

Apply Now

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