RemoteLeaf Logo
Log in Sign up

Customer Support Representative (AVC - 05052602)

1 month, 4 weeks ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Far Out Scout

Far Out Scout

Finding you the best employees in the Philippines and South America

IT Services
View All Jobs 6

Description

  • Manage inbound customer calls and provide prompt, accurate assistance.
  • Use scripts to guide customers through troubleshooting and inquiry resolution.
  • Deliver clear, professional communication that builds positive customer relationships.
  • Maintain response times within 10 seconds while handling customer interactions.
  • Document customer interactions accurately and keep records up to date in relevant systems.
  • Collaborate with team members to meet individual and team performance goals.
  • Support a seamless customer experience and help maintain high customer satisfaction.

Requirements

  • College education preferred.
  • Minimum 3 years of customer service experience, preferably in a fast-paced or tech-driven environment.
  • Strong verbal and written communication skills in English.
  • Professional and neutral accent.
  • Exceptional listening skills, empathy, and calm problem-solving ability.
  • Ability to handle multiple tasks simultaneously while maintaining high quality work.
  • Must have a quiet, noise-free workspace suitable for taking calls.
  • Availability to work a rotating schedule, including 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM Eastern shifts.
  • Availability to work occasional weekends.
  • Ability to start work ASAP, within more than 1 week.
  • Ability to remain positive and professional in challenging customer situations.

Benefits

  • Fully remote work arrangement.
  • 5-day work week with two days off each week.
  • Competitive salary of $900-$1500 per month.
  • Opportunities for professional growth, skill development, and career advancement.
  • Supportive and collaborative team environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Mercier Consultancy

Dutch Speaking Customer Representative For Mercedes - Paid Relocation To Greece

Mercier Consultancy Professional Services

Mercedes is hiring a Dutch-speaking Customer Representative in Greece to provide remote customer support and resolve client inquiries for its Dutch-speaking customers.

Latvia Netherlands Portugal Belgium Spain Greece Full-time Junior Customer Support
57 minutes ago
IntellaTriage

Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring a compassionate registered nurse to provide remote after-hours telephone triage and care coordination for hospice patients and families.

United States Part-time Junior Customer Support
$56k-$62k
1 hour, 21 minutes ago
NoGigiddy

Chat & Community Support Specialist

NoGigiddy 1-10 Professional Services

NoGigiddy is hiring a fully remote Chat & Community Support Specialist to help gig workers and side hustlers with platform and community questions while keeping support interactions clear, timely, and helpful.

United States Full-time Entry Level Customer Support
$31k-$44k
1 hour, 28 minutes ago
Upstream Rehabilitation

Patient Care Coordinator - Remote (Temporary - 3 Month Assignment)

Upstream Rehabilitation 251-1K Health Care Providers & Services

Upstream Rehabilitation is hiring a remote temporary Patient Care Coordinator to support outpatient clinics with referral processing, scheduling, insurance verification, and patient communication.

United States Full-time Junior Customer Support Project Coordinator
$33k-$37k
1 hour, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers