Experience Director

2 hours, 4 minutes ago
Full-time
Lead
Project and Program Management
Fantasy

Fantasy

Fantasy is a world-famous digital experience agency established in 1999, specializing in designing digital ecosystems, platforms, and products. With offices in New York, San Francisco, and London, Fantasy collaborates with pioneering companies like Net...

Internet Software & Services
251-1K
Founded 1999

Description

  • Set experiential direction and provide strategic guidance from ambiguous brief through final delivery.
  • Define and champion human-centered product principles and ensure teams execute against them.
  • Oversee complex, large-scale engagements as a hands-on leader with strong attention to detail.
  • Distill user research, business strategy, technical constraints, and stakeholder feedback into clear design direction.
  • Develop product visions, feature sets, and roadmaps and present them through strategic narratives.
  • Build scalable design systems that support consistent, accessible, world-class experiences.
  • Collaborate across product, engineering, research, and strategy to align on experiential approaches.
  • Mentor, manage, and grow a team of UX designers.
  • Improve design processes and help define how AI tools are used in the team’s practice.
  • Lead client meetings, workshops, presentations, and ongoing partnership conversations.

Requirements

  • Must be based in the United States or Canada.
  • 10+ years of experience in the design industry.
  • Portfolio demonstrating digital product, service, or systems design work across multiple industries and contexts.
  • Proven ability to lead, mentor, and inspire designers.
  • Ability to independently drive UX vision from strategy through interaction design to shipped experience.
  • Hands-on familiarity with AI-powered design tools.
  • Strong thought leadership, strategic thinking, and an articulate point of view.
  • Meticulous eye for detail and strong design aesthetic sensibilities.
  • Exceptional communication, presentation, and facilitation skills.
  • Commitment to inclusive, accessible, and equitable design practices.

Interested in this position?

Apply directly on the company website

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