Collections and Landlord/Tenant Administration Associate

8 hours, 58 minutes ago
Full-time
Junior
Operations
Fairstead

Fairstead

Fairstead is a national real estate organization that focuses on developing sustainable communities, including affordable housing options for seniors in vibrant urban neighborhoods.

Real Estate
251-1K

Description

  • Own and manage a dedicated geographic portfolio of collections and landlord/tenant litigation matters.
  • Monitor cases from initiation through resolution and ensure timely, accurate tracking.
  • Arrange and lead monthly status meetings with local landlord/tenant counsel.
  • Maintain case updates in the property management system.
  • Coordinate with community managers, regional staff, and outside counsel to initiate non-payment, holdover, and other proceedings.
  • Serve as a primary contact for outside counsel regarding information requests and settlement negotiations.
  • Ensure legal matters comply with company standards for consistency, timeliness, and tracking.
  • Identify geographic trends and escalate issues to regional operations and legal leadership.
  • Monitor and report portfolio KPIs, including case aging, cycle time, and recovery rate.

Requirements

  • Bachelor’s degree required.
  • At least 2 years of paralegal or legal case management experience required.
  • Landlord/tenant, eviction, or collections experience strongly preferred.
  • Experience with Yardi, RealPage, or a similar property management system preferred.
  • Strong organizational and case-management skills for handling high volumes across multiple jurisdictions.
  • Excellent written and verbal communication skills.
  • Sound judgment and discretion when handling sensitive tenant, legal, and settlement information.
  • Ability to work independently in a remote environment and manage competing deadlines.

Benefits

  • Generous employer contribution toward medical insurance through Meritain Health.
  • Employer-paid vision, life, and disability insurance.
  • 401(k) plan with company matching: 100% of the first 3% and 50% of the next 2%.
  • 12 paid holidays, 15 days of PTO, and 7 sick days.
  • Flexible Spending Account.
  • Nationwide pet insurance and laser-correction discount.
  • Employee discounts on appliances, apparel, and other products.

Interested in this position?

Apply directly on the company website

Apply Now

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