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Collections and Landlord Tenant Administration Manager

8 hours, 58 minutes ago
United States
Full-time
Senior
Paralegal
Operations
Apply Now
Fairstead

Fairstead

Fairstead is a national real estate organization that focuses on developing sustainable communities, including affordable housing options for seniors in vibrant urban neighborhoods.

Real Estate
251-1K
View All Jobs 2

Description

  • Manage a geographic portfolio of collections and landlord/tenant litigation matters while handling supervisory responsibilities.
  • Monitor litigation from initiation through resolution across multiple jurisdictions.
  • Lead monthly status meetings with local landlord/tenant counsel.
  • Maintain timely and accurate case updates in the property management system.
  • Coordinate with community managers, regional staff, and outside counsel to initiate non-payment, holdover, and other proceedings.
  • Serve as a primary contact for outside counsel regarding information requests and settlement negotiations.
  • Supervise, coach, and support 4–5 team members.
  • Review case activity for consistency, timeliness, and compliance with company standards and applicable law.
  • Identify cross-geography trends and escalate issues to the General Counsel, Property Management.
  • Track and report KPIs including case aging, cycle time, collections recovery rate, and outside counsel spend.

Requirements

  • Bachelor’s degree required.
  • At least 5 years of paralegal or legal case management experience required.
  • Landlord/tenant, eviction, or collections experience strongly preferred.
  • Prior team supervision or mentoring experience preferred.
  • Experience with Yardi, RealPage, or similar property management systems preferred.
  • Strong organizational and case-management skills across high-volume matters and multiple jurisdictions.
  • Excellent written and verbal communication skills.
  • Sound judgment and discretion when handling sensitive tenant, legal, and settlement information.
  • Ability to work independently in a remote environment and manage competing deadlines.

Benefits

  • Employer-contributed medical insurance through Meritain Health.
  • Employer-paid vision, life, and disability insurance.
  • 401(k) match: 100% of the first 3% and 50% of the next 2%.
  • 12 paid holidays, 15 PTO days, and 7 sick days.
  • Flexible Spending Account.
  • Nationwide pet insurance and laser correction discount.
  • Employee discounts on appliances, apparel, and other products.

Interested in this position?

Apply directly on the company website

Apply Now

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