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Head of Enterprise Account Management

1 month, 3 weeks ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
Apply Now
Factored

Factored

Factored AI provides top AI engineers and solutions for businesses, specializing in business analytics and data science to drive innovation and success.

Internet Software & Services
51-250
Founded 2019
View All Jobs 9

Description

  • Own expansion, net revenue retention (NRR), and commercial growth across the existing customer base.
  • Directly manage several strategic, multi-million-dollar enterprise accounts.
  • Coach Account Managers to strengthen their strategic and commercial leadership.
  • Build account strategies around customer priorities, whitespace, buying centers, executive relationships, and growth opportunities.
  • Develop trusted relationships with senior business and technology executives.
  • Build and maintain a high-quality expansion pipeline across strategic accounts.
  • Partner closely with Delivery to turn strong customer outcomes into broader relationships and new opportunities.
  • Bring customer patterns and insights back into Factored's broader go-to-market strategy.
  • Create operating discipline to make account growth more predictable and scalable.

Requirements

  • 8+ years of experience in enterprise account management, strategic sales, consulting, professional services, or similar commercial roles.
  • Experience leading and developing client-facing commercial teams.
  • Track record of growing complex, multi-million-dollar enterprise relationships.
  • Strong commercial judgment across expansion, executive selling, pricing, procurement, and account strategy.
  • Executive presence and credibility with senior business and technology leaders.
  • Experience as a player-coach who can manage a major account, coach an Account Manager, and help build the system around them.
  • High ownership, intellectual curiosity, and a bias toward action.

Benefits

  • Ownership through equity participation.
  • Annual company retreat.
  • Education bonus for continuous learning.
  • Company-wide winter break.
  • Paid time off.
  • Optional in-person events and meetups.
  • Tailored career roadmaps.
  • High-performance culture.

Interested in this position?

Apply directly on the company website

Apply Now

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