Senior Business Systems Analyst – Partner & Channels

1 month, 2 weeks ago
Full-time
Senior
Business Intelligence
Extreme Networks

Extreme Networks

Extreme Networks is a global leader in cloud-driven networking solutions, delivering innovative services to optimize network infrastructure and user experiences.

IT Services
1K-5K
Founded 1996

Description

  • Analyze current business processes and recommend improvements based on industry trends and business knowledge.
  • Lead IT delivery for key programs and initiatives supporting Global Channel and Partner Marketing organizations.
  • Define program scope, cost, and timelines in partnership with the partner organization while aligning to business goals.
  • Manage technical design diligence for large programs, including dependencies, reviews, and stakeholder engagement.
  • Gather business requirements and convert them into functional IT system requirements and user stories.
  • Collaborate with other Business Systems Analysts and guide development teams through the delivery process.
  • Execute system and integration test scenarios and support user acceptance testing with business process owners.
  • Manage assigned partner-related portfolio work, including migrations, deprecations, and tech stack simplification.
  • Support development of training materials as needed.
  • Participate in all phases of the software development life cycle, including functional analysis, testing, deployment, and support.

Requirements

  • BA/BS degree in a computer-related field.
  • 10+ years of experience with Salesforce.com Sales Cloud, Partner Communities, and/or Partner Relationship Management and portal applications.
  • Experience working in large strategic programs focused on digital partner engagement, digital transformation, and digital ecosystem solutions.
  • Strong written and verbal communication skills with the ability to influence stakeholders and present to Business and IT leadership.
  • Ability to communicate functional information to non-technical users and business requirements to technical resources.
  • Experience with full-cycle project methodologies, including Agile and Waterfall.
  • Sound business judgment, strong analytical skills, and a track record of taking ownership and influencing results.
  • At least one Salesforce.com certification is recommended, such as Business Analyst, Consultant, Administrator, Advanced Administrator, or Architect.
  • Tools experience with Jira, Confluence, ServiceNow, and project/portfolio management software such as Smartsheet or MS Project.
  • Experience performing Salesforce system configuration tasks and data maintenance, as needed.

Interested in this position?

Apply directly on the company website

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