Quality Program Manager

2 weeks, 6 days ago
Full-time
Senior
Quality Assurance and Testing
ERG

ERG

ERG (Eastern Research Group Inc.) is a multidisciplinary consulting firm that offers a broad range of professional services to help clients protect the environment, improve worker health and safety, ensure food and drug safety, plan sustainable facilit...

Professional Services
251-1K
Founded 1984

Description

  • Stand up and oversee a comprehensive Quality Management Program for an engineering consulting team of 250+ technical staff.
  • Chair a Quality Management Committee with key program representatives.
  • Serve as a quality resource for technical project teams by sharing best practices and quality resources.
  • Support the organization and retrieval of deliverable documents and metadata using SharePoint and Power Automate.
  • Identify, track, analyze, and report quality metrics across multiple programs.
  • Coordinate and respond to quality-related issues with project managers, program managers, group managers, and the corporate quality manager.
  • Support implementation of Quality Assurance Surveillance Plans across multiple contracts.
  • Write, edit, and refine progress reports and other quality-focused documentation.
  • Review written deliverables to ensure alignment with quality plans and company standards.
  • Manage a dedicated copy editor and coordinate document reviews and technical writing training sessions.
  • Conduct audits and inspections to ensure compliance and drive continuous improvement initiatives.
  • Compose and review quality management sections for major contract proposals.

Requirements

  • Bachelor’s degree in engineering, science, business, or a related discipline.
  • At least 8 years of quality experience, including 3 years as a Quality Program Manager.
  • Experience designing and implementing organizational quality programs and leading quality oversight committees.
  • Direct experience supporting engineering consulting services, rather than manufacturing or information technology.
  • Ability to collaborate and communicate effectively with diverse stakeholder groups.
  • Strong verbal and written communication, problem-solving, conflict resolution, and decision-making skills.
  • Familiarity with quality assurance methodologies, tools, processes, metrics, analyses, and documentation.
  • Experience using SharePoint, Power Automate, and the Microsoft Office suite.
  • Relevant certifications such as Six Sigma, ISO, or CQA are preferred.
  • Must currently hold or be able to obtain a Department of Defense Secret-level security clearance.
  • Must be a U.S. citizen and eligible for a role that is not covered by Limited Access Authorizations.
  • Proximity to the Washington, DC metropolitan area is preferred.

Benefits

  • Salary range of $110,000 to $190,000 per year.
  • Health and dental insurance.
  • Life insurance and long-term disability coverage.
  • Educational benefits and flexible spending accounts (FSAs).
  • Generous 401(k) plan with profit sharing.
  • Employee assistance program (EAP).
  • 11–20 paid vacation days per year.
  • 10 paid holidays per year.
  • 56+ hours of sick leave per year, pro-rated for part-time employees.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Staff Scientist, Research (Epigenomics)

Natera 1K-5K Pharmaceuticals

Natera is hiring a Staff Scientist to lead molecular biology research projects that develop and refine methylation-based next-generation sequencing diagnostics for oncology.

Python R
44 minutes ago

Director, EHR Implementation & Client Services

Natera 1K-5K Pharmaceuticals

Natera is hiring a Director of EHR Implementation & Client Services to lead enterprise EHR integrations and client delivery for its test suite across health systems.

47 minutes ago

Apus: Audio Annotation Verifier Polish (Poland)

Welo Global Professional Services

Welo Data is hiring a remote freelance Audio Annotation Verifier to review short Polish transcriptions for accuracy and compliance on a high-profile AI training data project.

LLM
58 minutes ago

NA-INS-Delivery Consultant (Azure Software Development Project Delivery)

Alpha FMC 251-1K Professional Services

Alpha is hiring a Cloud Consultant to lead a multi-year Microsoft Azure modernization program for a public sector client, overseeing delivery across migration, modernization, and platform transformation workstreams.

Agile Azure Scrum
1 hour, 36 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers