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Quality Program Manager

2 weeks, 6 days ago
United States
Full-time
Senior
Program Manager
Quality Assurance and Testing
Apply Now
ERG

ERG

ERG (Eastern Research Group Inc.) is a multidisciplinary consulting firm that offers a broad range of professional services to help clients protect the environment, improve worker health and safety, ensure food and drug safety, plan sustainable facilit...

Professional Services
251-1K
Founded 1984
View All Jobs 7

Description

  • Stand up and oversee a comprehensive Quality Management Program for an engineering consulting team of 250+ technical staff.
  • Chair a Quality Management Committee with key program representatives.
  • Serve as a quality resource for technical project teams by sharing best practices and quality resources.
  • Support the organization and retrieval of deliverable documents and metadata using SharePoint and Power Automate.
  • Identify, track, analyze, and report quality metrics across multiple programs.
  • Coordinate and respond to quality-related issues with project managers, program managers, group managers, and the corporate quality manager.
  • Support implementation of Quality Assurance Surveillance Plans across multiple contracts.
  • Write, edit, and refine progress reports and other quality-focused documentation.
  • Review written deliverables to ensure alignment with quality plans and company standards.
  • Manage a dedicated copy editor and coordinate document reviews and technical writing training sessions.
  • Conduct audits and inspections to ensure compliance and drive continuous improvement initiatives.
  • Compose and review quality management sections for major contract proposals.

Requirements

  • Bachelor’s degree in engineering, science, business, or a related discipline.
  • At least 8 years of quality experience, including 3 years as a Quality Program Manager.
  • Experience designing and implementing organizational quality programs and leading quality oversight committees.
  • Direct experience supporting engineering consulting services, rather than manufacturing or information technology.
  • Ability to collaborate and communicate effectively with diverse stakeholder groups.
  • Strong verbal and written communication, problem-solving, conflict resolution, and decision-making skills.
  • Familiarity with quality assurance methodologies, tools, processes, metrics, analyses, and documentation.
  • Experience using SharePoint, Power Automate, and the Microsoft Office suite.
  • Relevant certifications such as Six Sigma, ISO, or CQA are preferred.
  • Must currently hold or be able to obtain a Department of Defense Secret-level security clearance.
  • Must be a U.S. citizen and eligible for a role that is not covered by Limited Access Authorizations.
  • Proximity to the Washington, DC metropolitan area is preferred.

Benefits

  • Salary range of $110,000 to $190,000 per year.
  • Health and dental insurance.
  • Life insurance and long-term disability coverage.
  • Educational benefits and flexible spending accounts (FSAs).
  • Generous 401(k) plan with profit sharing.
  • Employee assistance program (EAP).
  • 11–20 paid vacation days per year.
  • 10 paid holidays per year.
  • 56+ hours of sick leave per year, pro-rated for part-time employees.

Interested in this position?

Apply directly on the company website

Apply Now

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