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MSC Core Engineer III (Req #1309)

2 months, 2 weeks ago
United States
Full-time
Senior
Network Engineer
DevOps and Infrastructure
Cisco Juniper Network Security
Apply Now
ePlus

ePlus

ePlus engineers transformative technology solutions for visionary organizations worldwide, driving positive business outcomes with depth, breadth, and perspective in IT services and solutions.

IT Services
1K-5K
Founded 1990
View All Jobs 2

Description

  • Deliver high-quality network and systems support within a Managed Services Center.
  • Provide full lifecycle systems support, including design, implementation, troubleshooting, diagnosis, and resolution of complex client issues.
  • Own issues end-to-end until successful resolution is achieved.
  • Maintain advanced, current technical expertise in networking technologies.
  • Communicate clearly and professionally with clients and internal stakeholders.
  • Document incidents, troubleshooting steps, and resolutions accurately in the ticketing system.
  • Collaborate effectively with team members while also working independently with minimal supervision.
  • Participate in an on-call rotation.
  • Lead and manage assigned technical projects.
  • Troubleshoot, isolate, and resolve common and highly complex network and systems problems.

Requirements

  • Active Cisco CCNP Service Provider certification is required.
  • 5+ years of experience in a service provider network role.
  • Strong knowledge of optics.
  • Solid expertise with Juniper platforms in service provider environments.
  • Hands-on proficiency with NCS platforms, including Cisco, Juniper, and similar systems.
  • Proven track record of troubleshooting complex network issues.
  • Strong working knowledge of VRF technology.
  • In-depth understanding of IS-IS, BGP, OSPF, and MPLS routing protocols.
  • Familiarity with SD-WAN, cloud networking, and network security concepts.
  • Experience working with Cisco ASR routers.
  • Background using IT service management tools, with ServiceNow preferred.
  • Proficiency in Microsoft 365 tools, including Outlook, Word, and Excel.

Benefits

  • Base salary range of $110,000 to $150,000 annually.
  • Additional compensation may include commissions and discretionary bonuses.
  • Full range of medical benefits.
  • 401(k) eligibility.
  • Employee stock purchase program.
  • Paid time off benefits, including vacation, sick time, and personal leave.
  • Work/life balance support as part of the company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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