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MSC Core Engineer III (Req #1309)

2 months ago
United States
Full-time
Senior
Network Engineer
DevOps and Infrastructure
Cisco Juniper Network Security
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ePlus

ePlus

ePlus engineers transformative technology solutions for visionary organizations worldwide, driving positive business outcomes with depth, breadth, and perspective in IT services and solutions.

IT Services
1K-5K
Founded 1990
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Description

  • Deliver high-quality network and systems support within a Managed Services Center.
  • Provide full lifecycle systems support, including design, implementation, troubleshooting, diagnosis, and resolution of complex client issues.
  • Own issues end-to-end until successful resolution is achieved.
  • Maintain advanced, current technical expertise in networking technologies.
  • Communicate clearly and professionally with clients and internal stakeholders.
  • Document incidents, troubleshooting steps, and resolutions accurately in the ticketing system.
  • Collaborate effectively with team members while also working independently with minimal supervision.
  • Participate in an on-call rotation.
  • Lead and manage assigned technical projects.
  • Troubleshoot, isolate, and resolve common and highly complex network and systems problems.

Requirements

  • Active Cisco CCNP Service Provider certification is required.
  • 5+ years of experience in a service provider network role.
  • Strong knowledge of optics.
  • Solid expertise with Juniper platforms in service provider environments.
  • Hands-on proficiency with NCS platforms, including Cisco, Juniper, and similar systems.
  • Proven track record of troubleshooting complex network issues.
  • Strong working knowledge of VRF technology.
  • In-depth understanding of IS-IS, BGP, OSPF, and MPLS routing protocols.
  • Familiarity with SD-WAN, cloud networking, and network security concepts.
  • Experience working with Cisco ASR routers.
  • Background using IT service management tools, with ServiceNow preferred.
  • Proficiency in Microsoft 365 tools, including Outlook, Word, and Excel.

Benefits

  • Base salary range of $110,000 to $150,000 annually.
  • Additional compensation may include commissions and discretionary bonuses.
  • Full range of medical benefits.
  • 401(k) eligibility.
  • Employee stock purchase program.
  • Paid time off benefits, including vacation, sick time, and personal leave.
  • Work/life balance support as part of the company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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