Senior Delivery Director – Mainframe Application Management

5 days ago
Full-time
Lead
Project and Program Management
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969

Description

  • Lead end-to-end delivery for mainframe application management engagements.
  • Serve as the senior escalation point for delivery and relationship issues.
  • Build trusted relationships with client executives and stakeholders.
  • Lead service reviews, governance forums, and value discussions.
  • Ensure high-quality delivery across application support, maintenance, and enhancements.
  • Drive continuous improvement in service stability, automation, and efficiency.
  • Oversee incident, problem, change, and release management processes.
  • Partner with infrastructure and platform teams to deliver integrated outcomes.
  • Own financial performance for assigned accounts, including revenue, margin, and forecasting.
  • Lead and develop global, distributed delivery teams and support workforce planning and skills development.
  • Apply AI-enabled approaches to mainframe application support and development to improve speed, quality, and predictability.
  • Support modernization and optimization initiatives, including application discovery, documentation, and rationalization efforts.

Requirements

  • 15+ years of IT service delivery experience, with deep expertise in mainframe application management.
  • Proven leadership in large-scale managed services environments.
  • Strong understanding of mainframe application technologies such as COBOL, CICS, DB2, batch, and schedulers.
  • Experience using AI or intelligent automation in mainframe or legacy application environments.
  • Understanding of how AI can be applied safely in regulated, high-availability environments.
  • Ability to translate AI capabilities into measurable delivery outcomes such as reduced MTTR, improved release quality, or productivity gains.
  • Experience managing critical application environments for large organizations and senior client stakeholders.
  • Excellent communication, leadership, and problem-solving skills.
  • Experience with AI in cloud-native or distributed systems alone is not sufficient; mainframe or legacy application experience is preferred.
  • Ability to work within client expectations, regulatory requirements, and enterprise governance standards.

Benefits

  • Work with long-tenured enterprise clients and mission-critical systems.
  • Influence modernization journeys while maintaining operational excellence.
  • Be part of a culture that values flexibility, trust, and expertise.
  • Lead at scale within one of the industry’s strongest mainframe service organizations.
  • Equal opportunity employer with accommodations available for candidates with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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