Enroute

Enroute

Enroute provides comprehensive IT services including QA & Testing, Software Development, 3D Printing, Data Management, and more, delivering tailored solutions for partners.

Internet Software & Services
51-250
Founded 2005

Description

  • Support clients during MCP integrations and onboarding.
  • Troubleshoot integration issues and identify root causes.
  • Review logs, API responses, and implementation patterns to diagnose problems.
  • Work closely with AI engineers to resolve technical issues.
  • Provide technical guidance and best practices to client teams.
  • Participate in client calls as a technical advisor.
  • Create and improve documentation, runbooks, and troubleshooting guides.
  • Help identify recurring issues and opportunities for process improvement.

Requirements

  • 3+ years of experience in a Solutions Architect, Backend Engineer, Data Engineer, Technical Support Engineer, or similar role.
  • Strong Python skills.
  • Experience with APIs and system integrations.
  • Familiarity with MCP (Model Context Protocol) or a strong interest in AI integration technologies.
  • Experience working with LLMs such as OpenAI, Claude, Gemini, or similar.
  • Strong SQL skills.
  • Experience troubleshooting production systems.
  • Comfortable working directly with clients and technical stakeholders.
  • Excellent communication and problem-solving skills.
  • Experience with FastAPI / FastMCP, LangChain, LangGraph, CrewAI, Snowflake, ElasticSearch, Docker, and cloud platforms such as AWS, GCP, or Azure.

Benefits

  • Monetary compensation and year-end bonus.
  • IMSS, AFORE, and INFONAVIT coverage.
  • Major medical expenses insurance, life insurance, and funeral expenses coverage.
  • MediAccess, health check-up subsidy, and preferential car insurance rates.
  • Vacations plus official Mexican holidays, life happens days, bereavement leave, and civil marriage leave.
  • English classes, certifications, and educational agreements with multiple universities.
  • Corporate agreements and discounts, including Sorteos Tec, Envia Flores, and TopGolf.
  • Birthday bonus, work-from-home bonus, laptop policy, and equal employment opportunity commitment.

Interested in this position?

Apply directly on the company website

Apply Now

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