Emerging Travel Group

Emerging Travel Group specializes in developing advanced online booking platforms that cater to a diverse clientele, including individual travelers, travel agents, and businesses, while also providing solutions that enhance the visibility of accommodat...

Consumer Services

Consumer Discretionary

251-1K (900)

Founded 2010

$64M raised

14 open positions

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Senior BPM Engineer / Systems analyst

3 hours, 42 minutes ago

Kazakhstan, Thailand, Estonia, Montenegro

Full-time

Mid Level

Business Analyst

Data Science and Analytics

JSON Kafka REST API SQL

Apply Now

Emerging Travel Group

Consumer Services

251-1K

Founded 2010

$64M raised

View All Jobs 14

Description

Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation.
Configure and maintain call flows, prompts, LLM classifiers, and other no-code AI automation tools.
Monitor, debug, and improve production automation scenarios in Camunda Operate.
Integrate processes with external and internal systems using REST APIs, JSON, and Kafka.
Gather and clarify technical requirements with business and technical stakeholders.
Collaborate with product, engineering, and analytics teams.
Evaluate and promote new technologies, AI integrations, and automation practices across the organization.

Requirements

3+ years of hands-on experience with production BPM engines, including end-to-end BPMN/DMN design and deployment.
Production experience with Camunda 7 or Camunda 8.
Expert knowledge of BPMN 2.0, DMN, and FEEL.
Experience integrating systems through REST APIs, JSON, and Kafka.
Understanding of and interest in AI/LLM solutions for business process integration.
Ability to independently gather and clarify technical requirements.
Strong communication and collaboration skills.
Experience automating customer support or operational business processes (preferred).
Experience specifying API and integration requirements, SQL for data validation, and prompt engineering or no-code/low-code AI platforms (preferred).

Benefits

Flexible schedules and remote work opportunities.
Supportive team environment with opportunities for professional growth.
Internal onboarding, training, soft-skills, and leadership development programs.
Partial reimbursement for external training and conferences.
Corporate English classes, individual lessons, and speaking clubs.
Discounted corporate rates on hotels and travel services.
MyTime Day Off: one additional paid non-working day.

Interested in this position?

Apply directly on the company website

Apply Now

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