UX Researcher

2 hours, 23 minutes ago
Full-time
Senior
Design and User Experience
Element Solutions

Element Solutions

Element Solutions is a human-centered agency specializing in government modernization and digital transformation, offering expertise in DevOps, FHIR, and data analytics.

Professional Services
11-50
Founded 2009

Description

  • Lead user research efforts to understand user needs, behaviors, motivations, and pain points.
  • Plan and execute qualitative and quantitative research methods such as interviews, surveys, usability testing, contextual inquiries, and journey analysis.
  • Translate research findings into actionable insights and design recommendations.
  • Design and prototype user interface and user experience concepts aligned with user needs and business goals.
  • Collaborate with product managers, designers, developers, and stakeholders throughout the product development lifecycle.
  • Evaluate product designs through usability testing and user feedback and iterate to improve usability.
  • Develop research documentation such as personas, journey maps, usability reports, and research summaries.
  • Advocate for user-centered design practices across project teams and organizational initiatives.
  • Stay current on UX research methodologies, tools, and industry trends.

Requirements

  • Bachelor’s degree in Human-Computer Interaction, User Experience, Psychology, Design, Information Science, or a related field.
  • 5+ years of experience conducting UX research and supporting product design initiatives.
  • Demonstrated experience with user research methods and usability testing techniques.
  • Experience translating research insights into design improvements and product strategy recommendations.
  • Strong communication skills for presenting findings to technical and non-technical stakeholders.
  • Strong analytical and problem-solving abilities.
  • Ability to synthesize complex research data into clear, actionable insights.
  • Strong collaboration and stakeholder engagement skills.
  • US citizenship required; must reside in the Continental US or be a Permanent Resident.
  • Public trust background check or security clearance may be required depending on the government agency.
  • Master’s degree in HCI, UX Design, or a related field (preferred).
  • Experience with prototyping and design tools such as Figma, Sketch, or Adobe XD (preferred).
  • Experience supporting economic, financial, data-intensive, or analytical business domains (preferred).
  • Experience conducting research for digital platforms, enterprise software, or government systems (preferred).
  • Familiarity with accessibility standards (WCAG) and inclusive design practices (preferred).
  • Experience collaborating within Agile product development environments (preferred).
  • Qualified individuals living in HUBZone-certified areas are strongly encouraged to apply.

Benefits

  • Competitive salary range of $145,000 to $185,000 a year.
  • Health care, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement plan.
  • Paid time off, including PTO and holidays.
  • Other paid leave required by law.
  • Remote/hybrid work arrangement with additional on-site presence as required by the client.
  • Opportunity to work on digital transformation efforts with government and commercial customers.

Interested in this position?

Apply directly on the company website

Apply Now

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