Enhanced Direct Enrollment Product Owner

18 hours, 24 minutes ago
Full-time
Senior
Product Management
Element Solutions

Element Solutions

Element Solutions is a human-centered agency specializing in government modernization and digital transformation, offering expertise in DevOps, FHIR, and data analytics.

Professional Services
11-50
Founded 2009

Description

  • Serve as the primary Product Owner for Enhanced Direct Enrollment capabilities within a federal healthcare enrollment ecosystem.
  • Act as the main liaison between development teams and business/program teams to align scope, priorities, and delivery expectations.
  • Support client engagement as a point of contact after the Team Lead by participating in governance meetings, demos, and stakeholder sessions.
  • Define, manage, and continuously prioritize the product roadmap for EDE functionality.
  • Own and refine the product backlog, ensuring user stories are well-defined, testable, and aligned with business and compliance requirements.
  • Translate healthcare policy, regulatory, and operational requirements into epics, features, and user stories.
  • Collaborate with engineering, UX/UI, QA, DevSecOps, and integration teams to support deployment of EDE capabilities across partner channels.
  • Define and track post-launch optimization metrics such as enrollment conversion rates, application completion rates, error rates, user drop-off points, and partner integration performance.
  • Use data-driven insights to identify enhancement opportunities and drive continuous improvement of live EDE services.
  • Ensure compliance with federal healthcare regulations, security standards, privacy requirements, and accessibility standards.
  • Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint reviews, and retrospectives.
  • Support release planning, deployment readiness, and production stabilization activities.
  • Train users on new tools and apply change management tactics while working with embedded teams.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Information Systems, Computer Science, or a related field, or equivalent experience.
  • 8–12+ years of experience in product management or product ownership roles.
  • 5+ years of experience in healthcare, health insurance, or regulated government healthcare programs.
  • Experience with digital enrollment systems, marketplaces, or consumer-facing healthcare platforms.
  • Experience supporting federal or state government IT programs, preferably in healthcare eligibility or enrollment domains.
  • Strong experience managing Agile product backlogs, roadmaps, and iterative delivery.
  • Hands-on experience supporting system deployments and post-launch optimization efforts.
  • Experience with post-launch optimization metrics, including conversion funnels, user behavior analytics, system performance, and operational KPIs.
  • Experience writing detailed user stories, acceptance criteria, and product documentation.
  • Familiarity with APIs, data exchange standards, and system integrations across partner ecosystems.
  • Strong stakeholder management and communication skills, including executive-level engagement.
  • Ability to balance deployment demands with long-term product optimization.
  • Strong analytical mindset and data-driven decision-making capabilities.
  • Ability to operate effectively in complex, regulated, and high-visibility environments.
  • Proven ability to lead through influence across distributed cross-functional teams.
  • US Citizenship or Permanent Residency required.
  • Must reside in the Continental US.
  • Public trust background check or security clearance may be required depending on the government agency.
  • Certified Scrum Product Owner (CSPO) or equivalent Agile certification preferred.
  • Experience with ACA marketplaces or similar enrollment platforms preferred.
  • Familiarity with CMS programs, eligibility systems, or healthcare data exchanges preferred.
  • Experience working in SAFe or other scaled Agile environments in federal programs preferred.
  • Background in cloud-based platforms such as AWS, Azure, or GCP preferred.
  • Experience integrating third-party enrollment partners or broker/agent ecosystems preferred.
  • Qualified individuals living in HUBZone-certified areas are strongly encouraged to apply.

Benefits

  • Competitive salary of $145,000–$175,000 per year.
  • Health care, dental, vision, and life insurance benefits.
  • 401(k) retirement plan.
  • Paid time off, including PTO, holidays, and any other paid leave required by law.
  • Remote-first work environment.
  • Opportunity to work for a HUBZone-certified company focused on local economic development.

Interested in this position?

Apply directly on the company website

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