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Senior Customer Relationship Manager, Digital Audiences (R-19327)

1 month, 2 weeks ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Dun & Bradstreet

Dun & Bradstreet

Dun & Bradstreet specializes in providing comprehensive business data analytics and insights, enabling organizations to enhance their sales and marketing strategies, manage global supply chains, and mitigate credit risks through nearly two centuries of...

Professional Services
5K-10K
Founded 1841
View All Jobs 14

Description

  • Own top-tier and highly complex accounts with full autonomy across multiple buying centers and cross-market or cross-platform strategies.
  • Develop and execute long-range account strategies aligned to client business goals and revenue growth targets.
  • Lead executive-level client and agency conversations, including negotiations and partnership prioritization.
  • Identify and pursue growth opportunities such as cross-solution expansion, platform integrations, and strategic pilot initiatives.
  • Drive revenue expansion across strategic, high-value accounts while also protecting existing accounts from churn.
  • Represent client needs and feedback to influence product positioning and roadmap adoption.
  • Mentor junior team members and raise overall account management standards.
  • Support new business development efforts and lead complex strategic pitches.
  • Proactively identify at-risk accounts and implement retention strategies.
  • Collaborate with Sales, Product, and operational teams to execute cohesive account strategies.

Requirements

  • Bachelor’s degree required.
  • Minimum of 8 years of experience in Corporate / B2B sales, new business development, or client relationship management.
  • Proven experience in digital advertising, audience data, AdTech, or media sales.
  • Executive relationship management experience with senior-level client stakeholders.
  • Strong strategic thinking and long-term planning skills.
  • High commercial insight with the ability to evaluate market dynamics, client business models, and emerging opportunities.
  • Strong consultative selling skills and ability to frame problems and propose strategic solutions.
  • Advanced communication and negotiation skills for high-stakes conversations.
  • Analytical, insights-driven thinking using data and client feedback to influence recommendations and product decisions.
  • Leadership and mentoring capability with cross-functional collaboration skills.
  • Proficiency in Microsoft Office Suite.
  • Ownership mindset, proactive approach, and strong curiosity and problem-solving ability.
  • Continuous growth mindset and willingness to build skills through learning experiences and programs.
  • Fluency in English and other market-relevant languages, where applicable.

Benefits

  • Salary range of $114,900 to $193,000 per year.
  • Commission eligibility.
  • Generous paid time off in the first year, increasing with tenure.
  • Up to 16 weeks of 100% paid parental leave after one year of employment.
  • Paid sick time for self or family care.
  • Education assistance and extensive training resources.
  • Competitive 401(k) with company matching.
  • Medical, dental, and vision insurance for employees, spouses/partners, and dependents.
  • Health and wellness benefits, including discounted Wellhub membership rates.
  • Paid volunteer days and donation matching through the Do Good Program.

Interested in this position?

Apply directly on the company website

Apply Now

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