Senior Content Designer

22 hours, 14 minutes ago
Senior
Artificial Intelligence and Machine Learning
Dropbox

Dropbox

Dropbox is a technology company that builds simple, powerful products for individuals and businesses. With over 700 million registered users worldwide, Dropbox offers file sync, sharing, online backup, cloud storage, collaboration tools, and more to st...

Internet Software & Services
1K-5K
Founded 2007

Description

  • Define Dropbox’s communication standards across human- and AI-generated experiences to ensure clarity, tone, and trust.
  • Design prompt frameworks, response patterns, and interaction models for AI-powered features.
  • Build reusable language systems and content architecture that support scalable, high-quality content.
  • Establish governance for AI-generated experiences to maintain consistency, accuracy, and privacy.
  • Partner with product design to shape mental models, flows, and information architecture.
  • Use data, research, and experimentation to improve content performance and system outputs.
  • Collaborate closely with designers, engineers, product managers, researchers, and product marketing managers.
  • Contribute to team-wide systems, critiques, and craft development to raise the bar for content design.

Requirements

  • 7+ years of experience in content design or UX writing.
  • Experience working on or adjacent to AI-powered, automated, or conversational interfaces, including prompts, generated content, or assistants.
  • Strong systems thinking with experience creating scalable frameworks such as structured content or design systems.
  • Ability to translate complex technical concepts into clear, human-centered communication.
  • Experience influencing product direction and collaborating deeply with design, product, and engineering partners.
  • Demonstrated ability to prioritize high-impact work in ambiguous, fast-evolving environments.
  • A portfolio of work that demonstrates both craft and systems thinking, to be included with the application.
  • Preferred: experience defining or scaling language systems for large, complex products.
  • Preferred: experience designing AI interaction models such as assistants or generative interfaces.
  • Preferred: experience with content automation, structured content, or programmatic content generation.
  • Preferred: experience establishing governance models or quality frameworks for content at scale.
  • Preferred: strong track record of driving measurable impact through content design.

Benefits

  • Canada pay range of $140,300 to $189,700 CAD.

Interested in this position?

Apply directly on the company website

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