Product Manager, GTM Systems

3 days, 23 hours ago
Full-time
Mid Level
Product Management
Dropbox

Dropbox

Dropbox is a technology company that builds simple, powerful products for individuals and businesses. With over 700 million registered users worldwide, Dropbox offers file sync, sharing, online backup, cloud storage, collaboration tools, and more to st...

Internet Software & Services
1K-5K
Founded 2007

Description

  • Shape and drive the AI roadmap and priorities for GTM systems.
  • Define how AI is applied across customer-facing GTM workflows.
  • Identify, compare, and prioritize high-impact opportunities across sales, marketing, and customer success.
  • Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration.
  • Shape how systems determine and trigger next best actions across the customer lifecycle.
  • Define how customer context, priority, and signals inform decisions and automation.
  • Determine when actions are handled by AI versus human teams and how those interactions are coordinated.
  • Translate GTM needs into scalable product requirements.
  • Use rapid prototyping to explore ideas and de-risk decisions early.
  • Lead delivery from problem definition through launch in partnership with engineering and technical architects.
  • Ensure solutions are embedded in core systems and usable in day-to-day workflows.
  • Partner with operations and enablement to drive adoption and business impact.
  • Define success metrics and iterate based on performance and user feedback.
  • Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution.

Requirements

  • Demonstrated product management experience, preferably in SaaS or internal platforms.
  • Strong understanding of CRM and GTM systems such as Salesforce and adjacent tools.
  • Proven ability to set product direction, prioritize effectively, and drive execution across cross-functional teams.
  • Strong analytical skills, including defining metrics and making data-informed decisions.
  • Experience evaluating and integrating third-party tools alongside first-party development.
  • Familiarity with applying AI to business workflows such as automation, decisioning, or copilots.
  • Ability to operate with speed and make sound tradeoffs under ambiguity.
  • Clear communication skills and ability to align engineering, technical architects, analytics, operations, and enablement stakeholders.
  • Experience with AI/automation in GTM workflows, including agent assist, enrichment, or copilots, is preferred.
  • Experience working in hybrid PLG and sales-led environments is preferred.
  • Experience with tools for experimentation, analytics, or workflow automation is preferred.
  • Experience driving simplification or consolidation across a fragmented tool or system landscape is preferred.
  • Experience leveraging AI/LLM-powered tools and workflows to improve product experiences, accelerate experimentation and analysis, and inform product decision-making is preferred.

Benefits

  • Canada pay range of $157,300 to $212,700 CAD.

Interested in this position?

Apply directly on the company website

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