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Company Operations Lead

1 hour, 37 minutes ago
United States
Full-time
Lead
Operations Manager
Project and Program Management
Apply Now
Dropbox

Dropbox

Dropbox is a technology company that builds simple, powerful products for individuals and businesses. With over 700 million registered users worldwide, Dropbox offers file sync, sharing, online backup, cloud storage, collaboration tools, and more to st...

Internet Software & Services
1K-5K
Founded 2007
View All Jobs 102

Description

  • Partner with Chiefs of Staff and embedded operational teams to strengthen company-wide operating rhythms.
  • Act as the operational glue by identifying inefficiencies, reducing duplication, and building scalable workflows, systems, and mechanisms.
  • Uphold the quality bar for executive-facing deliverables such as strategic plans, business reviews, board-ready materials, and in-quarter execution updates.
  • Distill complex processes and expectations into simple, concise guidance and resources for employees.
  • Enable employees at all levels to operate effectively within company frameworks through training, resources, and hands-on support.
  • Pilot and iterate on improvements to company-wide operating mechanisms based on feedback and learning.
  • Lead ad hoc projects in support of the CEO’s top priorities, owning work from inception to delivery.
  • Represent the CEO’s vision and priorities in cross-functional settings while building trusted internal relationships.
  • Handle sensitive information discreetly and maintain composure in a fast-moving, evolving environment.

Requirements

  • 8+ years of experience in operations, program management, business operations, product operations, consulting, or similar roles in complex, cross-functional environments.
  • Demonstrated ability to thrive in ambiguity and independently define scope where it does not yet exist.
  • Proven experience building, improving, or scaling operational systems, processes, or program management frameworks.
  • Strong attention to detail paired with sound judgment about where rigor matters most.
  • Ability to move quickly, make sound judgment calls, and adapt in real time without sacrificing quality.
  • Excellent written and verbal communication skills, including the ability to synthesize complex information into executive-ready outputs and simple employee-facing resources.
  • High degree of ownership and independence, with the ability to influence without authority and drive work across organizational boundaries.
  • Scrappy and resourceful approach with willingness to roll up your sleeves while thinking systemically.
  • Collaborative, team-first mindset with a strong desire to help the broader organization succeed.
  • Ability to remain calm, thoughtful, and effective in high-pressure or high-visibility situations.
  • High integrity and strong judgment when handling confidential or sensitive information.
  • Preferred: Experience at a SaaS company, especially in roadmapping, launch planning, or product operations.

Benefits

  • Competitive salary range of $143,800–$194,600 USD in US Zone 2.
  • Competitive salary range of $127,800–$173,000 USD in US Zone 3.
  • The role is not available in US Zone 1.

Interested in this position?

Apply directly on the company website

Apply Now

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