Manager, Strategy & Operations, DoorDash for Business

2 hours, 13 minutes ago
Full-time
Senior
Product Management
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012

Description

  • Define the strategy for large order fleet and delivery model improvements.
  • Own the strategy for dropoff quality and customer experience for recurring group orders.
  • Identify, size, and evaluate new product opportunities to drive future growth.
  • Validate customer pain points and demand for potential new investments.
  • Partner with Product, Marketing, Sales, Customer Success, Analytics, and Finance to prioritize initiatives.
  • Work closely with operators, field teams, product, and other stakeholders to execute plans.
  • Develop and lead 0-to-1 opportunities and create roadmaps for large order growth.
  • Bring structure to ambiguous problems and create playbooks where none exist.
  • Use data to form hypotheses and align cross-functional partners.
  • Drive short- and long-term execution across internal and external partners.

Requirements

  • 6+ years of experience in strategy and operations, commercial management, operations, or consulting.
  • Direct management experience is preferred.
  • High-growth startup experience scaling a business from 0 to 1 is preferred.
  • Proven track record of leading cross-functional initiatives and hitting goals in a fast-moving environment.
  • Strong analytical skills with the ability to turn complex datasets into actionable recommendations.
  • Intermediate SQL experience is strongly preferred.
  • Customer-obsessed mindset and comfort working with clients, merchants, and dashers.
  • Ability to work effectively in ambiguous environments without a playbook.
  • First-principles thinking and strong sense of ownership.

Benefits

  • Base salary range of $136,000 to $200,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision coverage.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Flexible paid time off/vacation and paid sick leave.
  • Wellness benefits and commuter benefits match.
  • Family-forming assistance and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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