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Manager, Strategy & Operations, DoorDash for Business

1 day, 7 hours ago
United States
Full-time
Senior
Product Strategist
Product Management
SQL
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 122

Description

  • Develop audience growth and product growth strategies for DoorDash for Business across key customer segments, personas, use cases, and product opportunities.
  • Partner cross-functionally with Product, Marketing, Sales, Customer Success, Analytics, Finance, Operations, and Engineering to turn priorities into plans, experiments, launches, and measurable outcomes.
  • Create scalable growth playbooks, dashboards, research processes, and operating cadences to better understand customer needs, product adoption, and expansion opportunities.
  • Drive growth for the core platform by identifying opportunities to improve acquisition, activation, engagement, retention, feature adoption, and customer value.
  • Evaluate net-new product opportunities by sizing markets, understanding customer pain points, validating demand, and shaping early go-to-market strategy.
  • Own voice-of-customer feedback loops using customer interviews, sales and customer success insights, surveys, support trends, and product usage data.
  • Use SQL, AI tools, customer research, and product analytics to uncover insights and translate data into recommendations for cross-functional partners and senior leaders.
  • Bring structure to ambiguous growth opportunities by creating frameworks, playbooks, and processes that move ideas from insight to action.
  • Manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, and clearer operating rhythms.

Requirements

  • 6+ years of experience in product growth, audience growth, GTM strategy, business operations, product strategy, commercial strategy, growth marketing, or consulting.
  • High-growth B2B, marketplace, SaaS, or platform experience is preferred.
  • MBA from a top-tier university and/or experience at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group.
  • Experience developing audience growth strategies, including customer segmentation, persona prioritization, market sizing, funnel analysis, activation, retention, and expansion.
  • Experience driving product growth strategy across a core platform, including adoption, engagement, onboarding, feature usage, lifecycle motions, packaging, positioning, and customer value creation.
  • Experience evaluating net-new product opportunities, including customer pain points, opportunity sizing, demand validation, success metrics, and early GTM strategy.
  • Strong SQL fluency is required.
  • AI-forward mindset with experience using AI, automation, and emerging technologies to accelerate research, synthesis, analysis, reporting, and productivity.
  • Deep customer-centricity and the ability to turn customer feedback, behavioral data, sales insights, and support signals into roadmap recommendations.
  • Exceptional communication skills to translate ambiguous opportunities, customer insights, and data into clear narratives for senior leaders.

Benefits

  • Base salary range of $136,000 to $200,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision benefits.
  • 11 paid holidays, plus paid time off and paid sick leave.
  • Wellness benefits, including wellness expense reimbursement and a mental health program.
  • Commuter benefits match and family-forming assistance.

Interested in this position?

Apply directly on the company website

Apply Now

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