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Manager, New Verticals Merchant Strategy & Operations - Merchant Experience

7 hours, 23 minutes ago
United States
Full-time
Senior
Product Strategist
Product Management
SQL
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 123

Description

  • Support product and engineering teams in defining and sizing new self-serve merchant capabilities from the ground up.
  • Drive merchant growth priorities across 5–8 cross-functional teams and maintain alignment around shared goals.
  • Build data-grounded business cases that explain why merchant investments matter and what is at risk if they are delayed.
  • Scope and accelerate net-new and under-optimized capabilities by identifying gaps and creating crawl/walk/run plans.
  • Act as the connective tissue across product, sales, support, operations, Deliveroo, and Wolt for merchant growth initiatives.
  • Partner with product and operations teams to sequence, communicate, and launch merchant-facing changes effectively.
  • Document merchant needs clearly and advocate for them in planning conversations across teams and markets.
  • Partner with other teams to share insights, learnings, and priorities across DoorDash, Deliveroo, and Wolt.

Requirements

  • 6–8+ years of experience in strategy and operations, business or product operations, consulting, or similar cross-functional roles.
  • Experience building alignment across teams with competing priorities.
  • Ability to structure ambiguous problems and turn them into clear plans.
  • Merchant fluency and understanding of retailer, grocery, and enterprise merchant growth, promotions, loyalty, and platform economics.
  • Experience in product operations, including writing business cases, defining success metrics, scoping from zero, and shepherding launches.
  • Strong written communication skills and an async-first working style.
  • Ability to work with data using SQL and spreadsheet modeling to size problems and track performance independently.
  • Already using AI in your professional workflow is preferred.
  • We expect this position to be filled by 9/31/26.

Benefits

  • Base salary range of $136,000–$200,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision insurance.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Flexible paid time off/vacation and paid sick leave.
  • Wellness benefits, commuter benefits match, and mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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