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IT Software Asset Management Analyst

1 month, 4 weeks ago
United States
Full-time
Senior
Operations Analyst
Operations
GitHub
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 38

Description

  • Manage the full lifecycle of enterprise SaaS and AI software assets, including procurement support, provisioning, renewals, optimization, and retirement.
  • Administer and maintain software licensing across multiple enterprise platforms and vendors.
  • Run and analyze license utilization reports to identify underused or unused licenses.
  • Reconcile purchased licenses against assigned and consumed licenses to ensure compliance and cost efficiency.
  • Assign, transfer, and revoke software licenses based on user access requirements and organizational policies.
  • Maintain accurate records for software entitlements, usage, and renewals.
  • Monitor usage trends and recommend optimization and standardization opportunities.
  • Evaluate AI software consumption models, usage metrics, and licensing impacts.
  • Use Okta, ConductorOne, and related identity governance tools to manage software access groups and entitlements.
  • Partner with Strategic Sourcing, Procurement, Legal, and Finance on renewals, contract negotiations, vendor proposals, pricing, and true-up requirements.
  • Maintain vendor relationships and escalate operational or licensing issues as needed.
  • Develop reporting and dashboards for inventory, utilization, renewals, and savings opportunities.
  • Track and communicate realized cost savings and optimization initiatives.
  • Participate in software audits and compliance reviews.
  • Support software consolidation efforts during acquisitions by combining overlapping platforms and unifying contracts.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
  • 5+ years of experience in Software Asset Management or IT Asset Management, with a focus in finance.
  • Deep knowledge of SaaS licensing models and agreements, including major vendors such as Microsoft, Adobe, GitHub, AI tools, and other SaaS providers.
  • Proven experience managing vendor relationships and negotiating contracts.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication skills and ability to collaborate across diverse teams.
  • Proficiency in PowerPoint, Google Suite, Okta, or related tools.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Advanced customer service and stakeholder management skills.
  • Detail-oriented, resourceful, and able to solve problems effectively.
  • Experience managing AI software platforms and AI-related licensing models (preferred).
  • Familiarity with SAM/ITAM tools such as ServiceNow SAM Pro, Zylo, Torii, Flexera, or similar platforms (preferred).
  • Understanding of software compliance and audit management practices (preferred).
  • Experience supporting enterprise-scale software environments in a fast-paced organization (preferred).
  • ITIL, CSAM, or related certifications are a plus.

Benefits

  • Base salary range of $95,200 to $140,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision benefits.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Wellness benefits and commuter benefits match.
  • Paid time off and paid sick leave.
  • Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year.
  • Premium healthcare and wellness expense reimbursement.
  • Mental health program and family-forming assistance.

Interested in this position?

Apply directly on the company website

Apply Now

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