DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics

Industrials

10K-50K (16800)

Founded 2012

108 open positions

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Director, Enterprise Operations

2 days, 12 hours ago

United States

Full-time

Executive

Operations Manager

Project and Program Management

Apply Now

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics

10K-50K

Founded 2012

View All Jobs 108

Description

Lead managers across service desk, IT asset management, supply chain, business operations, integration, and corporate AV functions.
Drive post-acquisition IT integration across DoorDash, Wolt, and Deliveroo.
Build and scale a unified global operating model with standardized processes and automation.
Own the performance, cost, and reliability of global IT operations.
Set and monitor SLAs, KPIs, and budget targets, and report results to senior leadership.
Partner with Workplace, Security, Finance, and Engineering to improve the employee technology experience.
Manage vendor, tooling, and process alignment across regions and brands.
Oversee day-to-day enterprise operations that keep employees productive.

Requirements

10+ years of experience in enterprise IT operations.
5+ years leading multi-functional teams across service desk, asset management, or supply chain in a global or multi-regional environment.
Proven success building and scaling IT organizations with measurable improvements in SLA performance, cost efficiency, or employee satisfaction.
Experience with budget planning, headcount modeling, vendor management, and IT cost optimization.
Track record leading IT operations through acquisitions, integrations, or large-scale transformation programs.
Ability to communicate clearly with senior leaders and translate operational complexity into measurable outcomes.
Experience operating in a global or multi-brand environment (preferred).
Experience with corporate AV operations (preferred).

Benefits

Base salary range of $204,000 to $300,000 USD.
Opportunities for equity grants.
401(k) plan with employer matching.
16 weeks of paid parental leave.
Medical, dental, and vision benefits.
11 paid holidays.
Disability and basic life insurance.
Flexible paid time off/vacation and paid sick leave.
Wellness benefits, commuter benefits match, family-forming assistance, and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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