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Manager, Construction Information

3 weeks, 4 days ago
United States
Full-time
Senior
Operations Manager
Sales and Business Development
CRM Salesforce
Apply Now
Dodge Construction Network

Dodge Construction Network

Dodge Construction Network combines five trusted brands to provide timely and accurate construction information, empowering businesses to find new jobs, make bids, and optimize sales strategies for growth.

Construction & Engineering
251-1K
Founded 2021
View All Jobs 13

Description

  • Lead, coach, and develop a team of 10-15 industry and regional experts focused on commercial construction project coverage.
  • Oversee team performance, including performance reviews, employee development, scheduling, and performance-related issues.
  • Develop and execute regional strategies to increase project data acquisition across target markets and outreach channels.
  • Analyze construction activity and regional performance to identify coverage gaps, process inefficiencies, and improvement opportunities.
  • Conduct market research and industry outreach to identify and evaluate new sources of project data.
  • Maintain target account and relationship lists, define outreach strategies, and assign actions to team members.
  • Ensure accurate documentation and maintenance of regional project data sources and source repositories.
  • Use historical benchmarks and cross-regional comparisons to drive continuous data quality improvement.
  • Partner with commercial teams to support customer retention efforts in client meetings and presentations.
  • Represent Dodge at trade shows and industry events to build relationships and generate new leads.

Requirements

  • Bachelor's degree in Business, Construction Management, or a related field, or equivalent professional experience.
  • Relevant leadership certifications preferred.
  • 7+ years of experience in customer success, account management, construction management, or client operations.
  • Strong knowledge of the commercial construction industry.
  • Demonstrated leadership experience with responsibility for team operations and performance.
  • Experience managing customer interactions and building long-term client relationships.
  • Customer-centric mindset with the ability to assess customer needs and support retention strategies.
  • Proven ability to build internal partnerships across cross-functional teams and manage external stakeholder relationships.
  • Effective written communication skills and strong problem-solving skills, including conflict resolution.
  • Experience in the construction industry, remote work, or working with international teams preferred.
  • Management training or leadership certifications preferred.
  • Proficiency in Excel and the MS Office suite preferred.
  • Familiarity with CRM tools such as Salesforce preferred.
  • Strong documentation and organizational skills preferred.
  • Must be legally authorized to work in the United States without current or future sponsorship requirements.

Benefits

  • Remote, home-office based role with candidates considered across the continental United States.
  • Preference for candidates in the Central time zone, with ideal locations in MI, IL, WI, MN, IA, MO, OK, or TX.
  • Up to 10% travel required.
  • Market-competitive salary.
  • Comprehensive benefits package.
  • Uncapped variable incentive plans or an annual discretionary performance bonus for applicable roles.

Interested in this position?

Apply directly on the company website

Apply Now

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