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Operations Analyst & Automation Engineer

4 hours, 26 minutes ago
United States
Full-time
Entry Level
Operations Analyst
Data Science and Analytics
Cybersecurity TCP/IP
Apply Now
Dispel

Dispel

Dispel is a leading provider of OT Zero Trust Access & Control solutions, offering secure remote access, data streaming, and asset visibility for industrial control systems and operational technology. Their intelligent tools and global support team ens...

Industrial Conglomerates
51-250
Founded 2014
View All Jobs 6

Description

  • Assist with day-to-day operational support for customer environments.
  • Monitor alerts, tickets, and operational dashboards and escalate issues as needed.
  • Support customer requests by following documented procedures and playbooks.
  • Maintain accurate records of customer activity and operational events.
  • Support security operations tasks such as access reviews, system checks, and basic troubleshooting.
  • Document incidents, changes, and customer interactions.
  • Maintain and improve operational documentation, runbooks, and workflows.
  • Identify repetitive or manual processes suitable for automation and collaborate with Engineering on lightweight solutions.
  • Test and monitor automated workflows to ensure reliability and accuracy.
  • Collect and report on operational metrics, including automation performance tracking.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, or a related field, or equivalent experience.
  • Internship or coursework related to cybersecurity, IT, or operations.
  • Interest in cybersecurity, technology, and operational support.
  • Strong attention to detail and willingness to follow established processes.
  • Familiarity with basic networking concepts such as TCP/IP, VPNs, and firewalls.
  • Experience using ticketing systems or customer support tools.
  • Basic understanding of security concepts or frameworks.
  • Ability to communicate clearly and professionally with internal teams.
  • Eagerness to learn and grow in a fast-paced environment.

Benefits

  • Clear growth path and professional development opportunities.
  • Mentorship from experienced team members and leaders.
  • Competitive compensation and benefits.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match.
  • Opportunity for incentive units grant and performance bonus.
  • Generous paid time off and holidays.
  • Flexible work environment with opportunities for remote work.

Interested in this position?

Apply directly on the company website

Apply Now

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